Customer Care & Packing Specialist Location:

Templeton, California Job Type:

Full-Time Work Location:

In Person About Plasvacc USA Inc. Plasvacc USA Inc. is a veterinary biologics company specializing in the manufacture and distribution of high-quality plasma products designed to supplement the immune systems of animals. Our production facility and offices are located in Templeton, California. We are seeking a dependable, detail-oriented, and motivated Customer Care & Packing Specialist to join our team. This position combines customer service, order processing, packing, and local delivery responsibilities. The ideal candidate will have excellent verbal and written communication skills, strong organizational abilities, and the ability to work effectively both independently and as part of a team. Essential Duties and Responsibilities Responsibilities include, but are not limited to: Assist with customer service inquiries and communications Perform data entry, reporting, and accounts payable/accounts receivable support Answer and direct incoming telephone calls Greet and assist clients, visitors, and vendors Maintain clean, organized, and professional office spaces Process, prepare, and pack customer sales orders accurately and efficiently Liaise with FedEx and other shipping companies Maintain product inventory Deliver local orders to customers as needed Assemble test kits for sale and distribution Provide administrative and personal assistance to Company Officers Maintain accurate, organized, and professional records Follow all company policies, procedures, and safety requirements Perform other duties as assigned Qualifications, Skills, and Experience High school diploma or GED required One to two years of relevant experience preferred Exceptional customer service and communication skills Proficiency with Microsoft Office, particularly Microsoft Excel Strong attention to detail and accuracy Excellent organizational and time-management skills Ability to prioritize responsibilities and meet deadlines Ability to work efficiently in a fast-paced or high-pressure environment Ability to maintain accurate, neat, and organized records Professional demeanor and appearance Self-motivated, dependable, and able to take initiative Ability to work independently and collaboratively in a team environment Current and valid California driver's license required Schedule This is a full-time, in-person position. Regular work hours are 7:30 a.m. to 4:00 p.m. Training hours may vary slightly during the first few weeks of employment. Candidates must be available to work overtime as needed.

Applicant Requirements Applicants must:

Be able to understand and follow written and verbal instructions Work efficiently and complete assigned duties accurately and on time Work effectively and professionally with coworkers and customers Successfully pass a pre-employment drug screening Physical Requirements The successful candidate must be able to: Lift and move items weighing more than 55 pounds Work in varying environmental conditions, including very cold and very hot temperatures Perform repetitive hand and arm movements Stand for extended periods Walk for extended periods, including on uneven ground Frequently lift, bend, squat, reach, and perform other physical activities required to complete job duties How to Apply Submit a resume and cover letter describing your administrative, shipping, order-processing, and/or packing experience.

Pay:

$22.00 - $25.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer Service:

1 year (Preferred)

Work Location:

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