Job Summary The Order Picker with The Restaurant Store is responsible for supporting the Order Fulfillment Manager in all aspects of the customer order process within a retail branch location. The Order Picker will fulfill customer orders by accurately picking, consolidating, slotting, and completing all functions related to order fulfillment in alignment with the goals of our sales, order fulfillment, inventory and merchandising teams. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pick, consolidate, and slot customer orders accurately and efficiently using pallet jacks, carts and/or powered equipment Complete all order fulfillment tasks in alignment with branch operational goals Meet or exceed company-defined efficiency and accuracy metrics Assist in maintaining a clean, organized, and safe order fulfillment area Communicate discrepancies, order status or issues effectively with Order Fulfillment Manager Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals Physical Requirements Work is performed while standing and/or walking, up to and including 9 hours/day. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the regular use of hands for simple grasping and fine manipulations. Requires regular bending, squatting, crawling, climbing, and reaching. Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs. Experience Minimum of 1 year of relevant experience in retail and/or supply chain management High school diploma or GED, or equivalent combination of education and experience Business Proficiency in English is required Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools Strong analytical and problem-solving skills Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence Service leadership approach with a demonstrated desire to exceed expectations Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal. Company Overview Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers' expectations by providing excellent hospitality, quality, and value. Benefits Medical Vision Dental PTO Paid Maternity Leave Paid Parental Leave Life Insurance Disability Dependent Care FSA 401(k) matching Employee Assistance Program Wellness Incentives Company Discounts AT&T & Verizon Discount Bonus Opportunities Accident Insurance Critical Illness Insurance Adoption Assistance Available at HQ Locations Only On-Site Fitness Centers Dog-friendly Offices