// What You're Responsible For // Production and Roasting You assist with or independently run production tasks as directed by the

Production Lead:

Coffee roasting using the Sivetz roaster and Cropster Blending and flavoring coffees to documented formulas K-Cup production: grinding, filling, and packaging Spot-checking roasted coffee inventory levels Receiving green coffee shipments and logging them in Cropster Consistency matters. When you're blending, grinding, or roasting, the output needs to match the standard every time. If something looks or smells different, you flag it before it moves to the next step. Order Fulfillment Order fulfillment is a major part of the weekly workload. You'll work through the fulfillment process across all channels as assigned: Pulling products from existing stock using pick lists Packaging whole bean and ground coffee: staging bags, applying labels, grinding, sealing, applying date and grind stickers Building and boxing orders for DTC shipping (USPS via Pirate Ship) and wholesale shipping (SpeeDee via ShipIt) Staging local pickup orders in-store Verifying order accuracy: right product, right grind, right label, right box The detailed task sequences for each fulfillment day are in the Weekly Roastery Rhythm project in Asana. You're expected to follow them precisely. Accuracy is the single most important thing in fulfillment. A wrong bag or a missed label is a real problem for a real customer. Customer Service You share responsibility for customer-facing communication: Responding to customer emails, Intercom chats, and voicemails Replying to product reviews (Loox and Google) Following up on failed subscription payments when assigned Same-day response is the standard. If you're unsure how to handle something, ask the Production Lead rather than guessing. Facility and Cleaning You share responsibility for keeping the roastery clean, organized, and inspection-ready: Daily end-of-shift sanitation, cleanup, and shutdown routine Weekly deep cleaning tasks as assigned (equipment, floors, grinders, vents, bathroom) Monthly maintenance and deep clean rotations Rodent trap checks, plant care, and general facility upkeep as assigned The full cleaning schedule lives in Asana.

The standard is simple:

the roastery should be ready for an unannounced inspection on any given day. Retail Stocking coffee shop retail shelves and roastery wire shelves Restocking mugs and drip brew selections as needed // How You Work With the Production Lead // The Production Lead plans the week, assigns daily priorities, and decides how work gets distributed. Your job is to execute that plan reliably and communicate clearly. What's expected: Follow the daily startup and closeout routines consistently Check Asana and Slack at the start of each day for your assignments Let the Production Lead know if you're falling behind, blocked, or see something that needs attention Ask questions early rather than making assumptions Complete tasks to the documented standard, not your own shortcut What earns trust over time: Anticipating what needs doing next without being told Flagging problems before they become bigger problems Taking ownership of tasks you've been trained on and running them independently Suggesting improvements to processes you work with every day // Physical Requirements // Standing and moving for the full shift Lifting and moving green coffee bags (typically 60-70 lbs) with a dolly Operating roasting equipment, bag sealers, grinders, and packaging machinery Working in a warm environment near roasting equipment

Pay:

From $19.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Application Question(s): Tell me about the last thing you fixed at work that nobody asked you to fix. Walk me through how you'd write a checklist for something you do every day at your current or most recent job. Could be opening, closing, prepping, anything. Tell me about a time you had to train someone who wasn't picking it up as fast as you wanted. What's a number you track at work, or wish you tracked, that nobody asked you to track? What was the worst job you've ever had, and what made it bad?

Work Location:

In person