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UnitedHealth Group
Technical Program Lead
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What they do
A Program Officer oversees the development of an organization's programs. This may includes staff development, project management, implementation and daily management of activities. May also oversee funds and budgets.
$100,874 / year median in Arizona
+8% projected growth
Job Description
- Requisition number:
- 2383197
- Job category:
- Property Management Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
- Caring. Connecting. Growing together.
- We are seeking an experienced
- Delivery & Program Lead
- to drive complex operational and technology initiatives across manufacturing, automation, and pharmaceutical environments.
- This position located at our OptumRx Facility, 1830 S. Horne, Mesa, AZ 85204 (West Mesa)
- Position is Monday - Friday; 8:00-5:00, hybrid with 35% travel. You will be expected to be in the office 3 days a week, when not traveling.
Primary Responsibilities:
- + Lead strategic initiatives across engineering, operations, quality, and technology teams + Coordinate cross-functional teams including engineering, automation, software, facilities, operations, quality, and vendors + Drive scope alignment, dependency management, risk mitigation, and issue resolution + Establish governance, reporting, and communication frameworks to ensure stakeholder alignment + Partner with leaders to define priorities, milestones, KPIs, and success metrics + Support automation, robotics, facility expansion, systems implementation, and operational improvement efforts + Foster Agile, Lean, and continuous improvement practices + Remove organizational impediments impacting delivery and team performance + Develop dashboards, scorecards, and executive reporting to track program performance + Leverage data analytics to identify risks, bottlenecks, improvement opportunities, and resource constraints + Communicate program status, risks, milestones, and business outcomes to leadership You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- + Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent Agile certification + 5+ years leading complex cross-functional initiatives in industrial, manufacturing, pharmaceutical, healthcare, or other regulated environments + Experience leading enterprise-scale initiatives involving multiple teams and stakeholders + Solid knowledge of Agile, Scrum, Lean Manufacturing, and continuous improvement methodologies + Proven ability to influence without direct authority and drive alignment across teams + Proven excellent communication, facilitation, and executive presentation skills + Proven solid organizational skills and ability to manage competing priorities + •Position is Monday - Friday; 8:00-5:00, hybrid with 35% travel.
Preferred Qualifications:
- + Experience supporting automation, robotics, warehouse automation, fulfillment systems, manufacturing technologies, or industrial controls + Experience with Azure DevOps, Jira, Rally, ServiceNow, or similar work management platforms + Experience developing KPIs, dashboards, and executive reporting using Tableau, Power BI, or similar analytics platforms + Experience working with large operational, engineering, manufacturing, or fulfillment datasets + Experience leading automation, digital transformation, or operational excellence initiatives + Advanced proficiency in Microsoft Excel, including Power Query, pivot tables, and data modeling + Familiarity with SQL, Python, R, or other data analysis and automation tools + Familiarity with quality systems, validation processes, FMEA, CAPA, risk management, and regulatory compliance + Proven solid analytical and problem-solving skills with the ability to convert data into actionable insights •All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Application Deadline:
- This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.
Benefits
- 401(k) Plans
- Dental Insurance
- Employee Stock Options (ESOs)