Support Services Manager- Adult Development Disability Services Job Overview Join our dynamic team as a Support Services Manager, where you will be responsible for the coordination and follow-up of programs and services necessary to fulfill the goals and objectives as identified in the Person-Centered Service Plan (PCSP) / Individual Education Plan (IEP). Responsible for the follow-up through direct observation, to ensure program plans and program management procedures are followed and implemented as required. Direct participation in PCSP and/or IEP. Advocate for members to ensure their best interest is held foremost in all decisions and actions directly affecting their lives. Additionally, works direct care shifts as scheduled.
Essential responsibilities:
Assist in providing intake procedures to involve collection of medical and psychological records, consent and release of information, and any other procedure required to permit the member to enter the program. Assist in providing initial planning to involve assessment of current skills and placement in most appropriate program area. Orientate members to facilities, facilitate development of PCSP/IEP and collect, and dispense information, coordinate member/family/guardian contact, and initiate requests to DES-DDD for outside agency services. Follow-along and advocacy services for members within the program and those members who have matriculated through the program. Serves as primary contact to members, guardians, parents, staff, and other agencies to provide information and support to ensure that the members' needs are adequately met. Serves as primary contact to members, guardians, parents, staff, and other agencies to provide information and support to ensure that the members' needs are adequately met. Schedule, attend, coordinate, facilitate, and monitor the
PCSP/IEP.
Ensure timely receipt of documents and review for accuracy and completeness. Provide staff supervision Coordinate medical appointments and transportation arrangements as needed. Monitor compliance for member diets
Qualifications:
Bachelor's degree from an accredited college or university with a major in rehabilitation counseling, psychology, or guidance and counseling preferred. Minimal education requirement - High school diploma. :
Two years of experience directly related to programs for members with developmental disabilities. Such experience may be in conjunction with or beyond academic training. :
Thorough knowledge of program concepts and fundamentals of developmental disabilities. General knowledge of community resources, assessment instruments and their administration, report writing procedures, and structure/operation of state rehabilitation agencies. Ability to make decisions in the best interests of the members. Ability to relate effectively to members and their needs. Ability to collect data and prepare clear, concise written reports and to maintain records. Confidentiality. Ability to relate effectively to community and agency representatives, parents, etc. Organizational ability and supervisory abilities. Ability to drive AZTEC vehicles. Ability to read, write and speak English. Computer skills in Word, Excel, and Outlook. Type 25 wpm or better. Must be able to lift twenty-five (25) pounds without assistance. This position may require lifting/moving fifty (50) pounds several times a day on a daily basis. Must be able to physically perform CPR and other First Aid skills. Must be able to physically use CIT I and II techniques as needed. Must be physically able to stoop, bend, twist, reach, stretch, and be on one's feet for extended periods. Valid Fingerprint Clearance Card Must drive AZTEC vehicles in a safe and careful manner, following all ArizonaDepartment of Transportation laws, as well as applicable AZTEC . Must maintain an Arizona Class D driver license and satisfactory driving record. Notifies Human Resources Department of any infractions/suspensions affecting driver license. (Loss of ability to be an authorized AZTEC driver will affect eligibility for position and may result in a re-assignment or demotion.) May need to work a flexible work week. This may include before and after "core hours" weekdays
Pay:
$21.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Health savings account Life insurance Vision insurance