Safety Specialist

MERCY HOUSE - 3.5

Bakersfield, CA Job Details Full-time $22 an hour 10 hours ago Qualifications Microsoft Word Microsoft Excel Fair Housing Act Phone communication Professional ethics Trauma-sensitive environment Traffic control safety protocols Crowd management security protocols Emergency response in crisis intervention

Full Job Description Status:

Full-Time, Non-Exempt |

Payrate:

22.00/hr. |

Schedule:

Monday, Tuesday, & Friday - Sunday 6 AM - 2

PM Job Summary:

The Safety Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value. The ability to demonstrate personal integrity is a must.

Essential Duties and Responsibilities:

Shelter Support Goal:

Ensure a safe and client focused environment for guests to quickly end their homelessness. Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services. Encourage and discuss progress toward housing with shelter guests Assist with shelter setup and maintenance Assist with general cleanliness and safety of facility including emptying trash cans and clean-up Assist with receiving and verifying orders from vendors, completing tally sheets Assist in the organization of supplies and facilities needs Maintain a safe and functional shelter facility by providing traffic control and gate service Perform basic searches of persons or their property Demonstrate responsibility during perimeter checks and fire watch duties Provide client engagement support to drivers during shuttle service ride-along

Administration Goal:

Oversee administrative duties that support program services Assist with keeping detailed daily summary sheets Assist with record keeping and reporting Assist with keeping perimeter check logs and fire watch duties Miscellaneous Assist with guest services and program activities if necessary Complete ad hoc projects as appointed by

Supervisor Requirements:

Education and Experience This person must possess a high level of patience, tolerance and understanding for individuals who present for services with urgent multiple case management and health needs Ability to perform crisis intervention as needed Ability to complete job duties that are guest focused, trauma informed, and housing focused. The ability to direct and professionally control crowds while preserving their right to personal dignity Ability to work in synch with licensed 3rd-party security officer team General Reliable transportation required A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department's needs Detail-oriented and computer proficient in Microsoft Word and Excel required Self-motivated, the ability to manage a high volume of emails, work independently and with a group, dependability, responsibility The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills Multi-task and work in a fast-paced environment Navigate urgent matters while upholding a degree of flexibility Work effectively with a diverse population Rapid prioritization Speak effectively before landlords and/or small groups Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve Physical Requirements Commute in the field as needed throughout the week to meet with property managers, attend to property emergencies, conduct habitability inspections, post notices, unit assessments, etc. Enter units with program staff as needed Answer and respond to phone queries Prolonged periods of sitting at a desk and working on a computer Must be able to lift, push, and pull 50 pounds at times

Core Competencies:

Adaptability:

Ability to adjust to different perspectives, cultures, and backgrounds, recognizing the diverse interconnectedness of individuals and communities

Compassion:

Demonstrate empathy and understanding towards others, acknowledging their interconnectedness and inherent worth

Humility:

Recognize one's own place within the larger interconnected web of humanity, showing openness to learning from others and acknowledging the contributions of all

Build Trust:

Excel in building and maintaining trust within teams and across organizational levels, consistently demonstrating integrity and honesty in communication, actions, and decision-making

Accountability:

Take responsibility for actions, admits mistakes, and continuously strives for self-improvement, and encourages a learning mindset within the organization

Continuous Improvement:

Commit to personal and professional development, fostering a culture of continuous improvement, and encourages a learning mindset within the organization

Communication:

Excel in communicating clearly and persuasively through verbal, non-verbal, and written communication, conveying complex ideas with clarity, and fostering open dialogue across all levels of the organization

Confidence:

Exhibit courage in making bold decisions, taking action in the face of uncertainty, and embracing calculated risks on behalf of constituents

Critical Thinking:

Possess the ability to critically analyze existing policies related to homelessness and constructively advocate for changes that address systemic injustices

Collaboration:

Build and foster positive relationships with diverse range of stakeholders, including clients, coworkers, community organizations, and affected communities and effectively working toward the shared goal of ending homelessness

Drive Change:

Understand and embodies that every action is an opportunity to be innovative and draw ideas from others. Implements valuable change to forward our mission and shares the "why's" behind changes