Summary Under the general supervision of the Senior Manager Resident Empowerment, the Program Coordinator, Self-Sufficiency is responsible for the coordination of programming and initiatives that enhance resident self-sufficiency, stability, and economic empowerment; promotes community-building activities to provide residents with access to specialized services through referrals to partnership agencies. All activities must support the Agency's strategic goals and objectives and produce results that accomplish the goals of the department. Essential Duties and Responsibilities The statements below are intended to describe the general nature and scope of work being performed in this position. This is not a complete listing of all responsibilities, duties, and/or skills required.

• Plans and coordinates the activities involved with grant-funded programs such as Family Self Sufficiency (FSS) and Resident Opportunity for Self-Sufficiency (ROSS); interprets and applies relative laws, codes, and regulations; recommends procedural changes affecting the Agency concerning compliance with related grants and funding.
• Interfaces with a variety of outside agencies and the public, to access, maintain, and expand the family services network; seeks new and sustains existing community partnerships to provide services and resources to assist residents.
• Coordinates comprehensive and cohesive resources that are beneficial to residents; performs outreach, recruitment, and retention of participants for grant-funded programs and services; provides guidance to and sets goals for participants in terms of social services, advocacy, assessments, and referrals.
• Initiates and maintains various files, records, and reports; compiles and tracks documentation related to programs and services; performs data entry in various software applications or systems to comply with program requirements.
• Participates in meetings and discussions with community partners and the Program Coordinating Committee (PCC) to support various initiatives around economic opportunities for residents.
• Travels between sites and assists with the delivery of meal programs, educational materials, disaster response, and other meaningful program materials for the residents, such as flyer distribution, text messaging, phone banking, and email blasts.
• Performs calculations to determine rent amount, explains the eligibility process to FSS participants, and guides residents through the reexamination process.
• Performs escrow calculations and audits of FSS Savings Accounts; maintains participant files and records, per program regulations.
• Performs other duties as assigned.

Qualifications To perform this job successfully, an individual must be able to perform each competency satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job competencies.

Job Competencies Knowledge of:

• Key policies, procedures, and functions of the Agency.
• Principles and procedures of record keeping.
• Fair housing principles and rental housing practices.
• Principles and practices of data collection and report preparation.
• Current efforts related to strategic initiatives and special projects of the department.
• Meaningful engagement and building trust/relationships across multi-sector groups.
• Challenges, needs and lived experiences of the physically, socially, and economically disadvantaged.

Skill in:

• Interpretation, application, and explanation of federal, state, and local laws, codes, and regulations, including administrative and departmental policies and procedures.
• Implementation and administration of programs consistent with applicable guidelines.
• Organization and prioritization of work according to relative production schedules.
• Preparation and maintenance of accurate and complete records.
• Research and collection of information and data.
• Best practices across all social media platforms.
• The practice of safe driving principles.

Ability to:

• Understand and follow verbal and written instructions.
• Communicate clearly and concisely, both verbally and in writing.
• Plan and present information to individuals and groups.
• Perform duties at a speed necessary for successful job performance.
• Establish positive working relationships with representatives of the public and community.
• Contribute to a team-oriented environment, successfully interacting with others.
• Protect confidential information and handle sensitive data/situations
• Respond to inquiries for information regarding Agency programs and services.
• Operate a motor vehicle safely.

Education and/or Experience High School diploma or possession of a GED equivalent, and three (3) years of increasingly responsible experience in housing programs, social service, job placement, or eligibility programs. Certificates, Licenses, Registrations This position requires possession of a valid California driver's license and insurability under the Agency's automobile insurance plan at the standard rate. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk; sit; and use hands to finger, handle, or feel. The employee is occasionally required to stand; reach with hands and arms; climb or balance; stoop, kneel, crouch, and crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Pay:

$23.98 - $31.97 per hour Expected hours: 40.0 per week

Work Location:

In person