Program Coordinator-Grant. Children's Hospital Loma Linda University Health - 4.0 Loma Linda, CA Job Details Full-time $26.43 - $35.56 an hour 3 hours ago Qualifications Foreign language proficiency Phone communication Writing skills Desktop applications Technical Proficiency Client interaction via phone calls
Full Job Description Job Summary:
The Program Coordinator-Grant assesses, provides, coordinates and monitors linkage to healthcare and social services. Practices in a collaborative health care environment to ensure Call Center contacts are assisted in a timely manner. Performs other duties as needed.
Education and Experience:
Bachelor's Degree required. Experience may be considered in lieu of degree.
Knowledge and Skills:
Knowledge of Electronic Health Record or Epic software and telephony equipment and software preferred. Write and publish call center reports.
Essential Technical/Motor Skills:
Able to read; write legibly; speak in English with professional quality; understand and speak Spanish; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position.
Essential Interpersonal Skills:
Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction.
Essential Mental Abilities:
Able to communicate effectively in English and Spanish in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision.
Essential Sensory Abilities:
Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.