Service Coordinator

Job Category:

Housing Operations

Requisition Number:

SERVI002008

Posting Details

Posted:

October 5, 2026

Full-Time

On-site

Locations

Showing 1 location

PASADENA, CA 91101, USA

Job Details

Description

Service Coordinator

Location:

Pilgrim Tower East, Pasadena, CA

Pay Range:

$26.00 - $27.00 per hour

Employment Type:

Full-Time, Non-Exempt, 40 hours per week

Join Our Mission-Driven Team

Are you passionate about helping older adults access the services and resources they need to thrive? RHF is seeking a Service Coordinator to support residents at Pilgrim Tower East, a 158-unit senior residentialmunity in Pasadena, CA.

In this role, you will help identify resident needs, connect residents withmunity resources, coordinate supportive services, and develop programs that promote health, wellness, independence, and quality of life. The ideal candidate ispassionate,anized, resourceful, andfortable building strong relationships with residents, service providers, andmunity partners.

What You'll Do

Resident Services & Advocacy

Assess resident needs and connect residents with appropriate social, health, wellness, andmunity resources.

Provide referrals, support, and advocacy while promoting resident independence and self-advocacy.

Provide information and assistance during crisis situations and conflict resolution.

Service Coordination & Programs

Build relationships withmunity agencies and service providers to expand resources available to residents.

Coordinate and monitor resident referrals, follow up on services, and maintain a current directory ofmunity resources.

Develop and coordinate educational, health, and wellness programs based on resident needs.

Serve as a liaison between residents, management, staff, andmunity service providers.

Documentation & ing

Maintain accurate and confidential records of resident interactions, referrals, and services.

Prepare daily and monthly reports related to resident services and activities.

Additional Duties

Perform other duties as assigned in support of RHF's mission and the needs of themunity.

Qualifications

Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field is preferred.

Ability to speak, read, and write Chinese is preferred.

Relevant work experience supporting older adults or individuals with disabilities will be considered.

Knowledge of supportive services andmunity resources for older adults.

Strong advocacy, problem-solving,munication, and interpersonal skills.

Ability to maintain confidentiality and demonstrate sound ethical judgment.

Ability to work effectively with residents, staff, service providers, andmunity partners.

Stronganizational and time-management skills with the ability to work independently.

Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Physical Requirements

Ability to move throughout themunity and interact with residents and service providers.

Ability tomunicate effectively in person and by phone.

Why You'll Love Working Here At RHF, you'll be part of a mission-drivenanization with more than 60 years of experience providing affordable housing and services that help people thrive. We believe our employees are essential to that mission and aremitted to creating a supportive workplace w you can grow professionally and make a meaningful impact.

We Offer:

Health, dental, and vision per plan documents

Nine paid holidays and one personal paid holiday each year

New hires are eligible for up 80 hours of paid vacation each year

Paid sick leave accrues at the rate of 0.0334 hours per each hour worked.

Retirement savings plan

Flexible Spending Account and Health Savings Account

Hired applicant will be able to participate in the Incentivepensation program.

Employee assistance and more

Basic group Term Life Insurance

Voluntary supplemental life insurance

Equal Opportunity Employer Retirement Housing Foundation (RHF) is an Equal Opportunity Employermitted to fostering a diverse and inclusive workplace. RHF prohibits discrimination and harassment of any kind and makes all employment decisions based on business needs, job requirements, and individual qualifications, consistent with applicable federal, state, and local laws. today and be part of a great team! Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.