Exceptional Family Member Program Case Liaison Department of the Navy Commander, Navy Installions Command CNRSE Naval Submarine Base Kings Bay N91 Summary This position is assigned to the Fleet and Family Support Program (FFSP); Fleet and Family Readiness (FFR); SUBASE Kings Bay. The primary purpose of this position is to serve as the installion non-clinical case worker for the Exceptional Family Member Program (EFMP). Serves as a liaison to and works closely with health care professionals on provision of available services and resources the command to ensure best possible care in accordance with community, nional and Navy standards. Learn more about this agency Summary This position is assigned to the Fleet and Family Support Program (FFSP); Fleet and Family Readiness (FFR); SUBASE Kings Bay. The primary purpose of this position is to serve as the installion non-clinical case worker for the Exceptional Family Member Program (EFMP). Serves as a liaison to and works closely with health care professionals on provision of available services and resources the command to ensure best possible care in accordance with community, nional and Navy standards. Learn more about this agency Overview Help Accepting applicions Locion 1 vacancy in the following locion: Kings Bay Naval Base, GA No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $74,678 - $79,658 per year Salary is inclusive of locality pay. Pay scale & grade NF 4 Promotion potential None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupions and job series 0101 Social Science Supervisory stus No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Secret Position sensitivity and risk Noncritical-Sensitive (NCS)/Modere Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Suitability/Fitness Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number 26-13072406 Control number 887619200 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Clarificion from the agency please see the "who may apply" section under the qualificions section. Videos Duties Help In order to qualify for this position, resumes must provide sufficient experience and/or educion, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluing skills, knowledge, and abilities as they rele to this position therefore, applicants are encouraged to be clear and specific when describing experience. Duties include but are not limited to: Implements the EFMP in assigned AOR and conduct ongoing assessments of its consistency and effectiveness. Identifies program needs, challenges and present recommendions to the supervisor for eleving through the chain of command to CNIC and assistance to influence policy compliance issues. Stay abreast of Department of the Navy (DON), Secretary of the Navy (SECNAV), OPNAV, and CNIC policies and interpret/articule their meaning, priorities and intent.- Utilizes focus groups, in person contacts and surveys to connect with service members and their families to identify resources and services and promote availability of the EFMP to support individual needs. Assists families in assertively pursuing rights to resources available to them. Participes as assigned in the Special Needs Action Team, identifying approprie community resources, and providing referral informion for families. Collects da in accordance with policies and guidance. Participes in coordining and executing special needs camps, support groups for EFMP families, special events and workshops coordined by the EFMP. Collabores with the EFMP team to ensure the program effectively supports families while maintaining compliance with all legal and regulory guidance. Manage, monitor and support member's progress from enrollment through transition out of the Navy. Communices directly with each assigned EFMP family upon notificion of assignment to offer support services. Interviews and assess individual client and family circumstances prior to and during enrollment to identify and evalue their special needs and situional stressors, determine services for approprie assistance, provide tailored guidance and upded informion on services to improve quality of life and track progress of activity via approprie DD Form 3054, "Family Needs Assessment and Service Plan," and/or Inter-service Transfer Summary, as necessary. Maintains a case file in the Navy Accountability and Assessment System (NFAAS) for each assigned EFMP family th includes the Family Needs Assessment and Service Plan and detailed contact notes. Documents and maintain current records in the Fleet and Family Support Management Informion System (FFSMIS), as required. Assists service members and their families with accessing available resources and services to support individual needs using warm handoffs and follow-up protocols. Educes and inform families on special educion documention and support services, i.e. school services, access to therapies, reled resources, and workshops, etc. Prepares families in advance to tend Individual Educion Program (IEP) and/or 504 plan meetings and may accompany parent(s) to the meeting as a support person, maintaining a nonspeaking role. Tracks the trends of the EFMP within the area of considerion (AOR) to include family circumstances, areas needing improvement, effectiveness of activity progress, and provide upded informion on services to improve quality of life. Recommends and assist eligible members in connecting with approprie resources and services. Maintains a detailed and consolided portfolio of services/resources available for special needs families loced on the installion and in the local community. Identifies conflicting or incomplete case informion and work with the family to upde, providing proper recommendions, and determining stus and eligibility of enrollment of members to ensure continuity of care. Researches and analyze trends impacting families with special needs, identify needs th are not being met for planning and assessment purposes, and report and share findings with leadership, management and action groups. Provides educion and training on the EFMP to service members and family members, command personnel, and military and community organizions. Develops, upde and maintain installion EFMP educion, outreach and public affairs programs, to include awareness briefings for commands, units, community organizions, individuals, families and distinguished ors. Develops and facilite workshops and trainings on the EFMP and other topics of interest for families and commands. Maintains personal records of required and completed staff training, and professional development trainings completed to comply with program requirements and to gain knowledge to enhance ability to provide up-to-de and relevant service and support. Perform other duties as assigned. Requirements Help Conditions of employment Must successfully pass the E-Verify employment verificion check. Any discrepancies must be resolved as a condition of employment. Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Must be able to obtain and maintain a SECRET security clearance. A valid Ste driver's license is required to opere motor vehicles. Qualificions Resumes must include informion which demonstres experience and knowledge, skills, and ability (KSAs) as they rele to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candide possesses the following: A bachelor's degree or higher from an accredited college or university in behavioral or social science; or reled disciplines approprie to the position; OR Four (4) years of progressively responsible approprie experience of one or more of the behavioral or social sciences equivalent to a major in the field; OR A combinion of educion and experience th provided knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. Three (3) years of progressively higher-level gradue educion leading to a Ph. D. degree; or Ph.D. or equivalent doctoral degree; OR Three (3) years of progressively responsible specialized experience maintaining case files for families; OR A combinion of educion and specialized experience th provided knowledge equivalent to a subject-mter field approprie to the position. Comprehensive knowledge of Exceptional Family Member Program requirements and operions, the military lifestyle, and the dynamics between the Exceptional Family Member Program and local community resources for families enrolled in the program to identify the needs of families, trends, and provide recommendions for process improvement. In-depth knowledge of Family Readiness and its mission and programs and practical knowledge of case management practices, processes, and techniques to accurely carry out case management responsibilities. Knowledge of SECNAV, OPNAV, and CNIC policies and procedures to accurely manage cases and interpret policy intent. Practical knowledge of professional verbal communicion methods, processes and techniques and of virtual training and meeting plforms to effectively communice with various individuals and families, train service members and their families on EFMP, coordine EFMP events and activities, and conduct briefings. Comprehensive knowledge of the Individuals with Disabilities Educion Act and other disability civil rights laws, including the Americans with Disabilities Act and Section 504 of the Rehabilition Act and of military and community support programs to educe families on the resources available to them and assist them in connecting with approprie resources. Practical knowledge of professional written communicion methods, processes and techniques and practical knowledge of Microsoft Office software (PowerPoint, Word, Excel) to maintain case files, upde and retain supporting documents, and maintain and develop resource merials. Educion This position does not have a positive educion requirement. Additional informion Salary is dependent on experience and/or educion. Some positions have special requirements. Selectee may be required to complete a one (1) year probionary period. Participion in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United Stes. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certifice. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installions Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolered, and use of or intoxicion by illegal drugs will result in penalties up to and including removal from Federal Service. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help Review our benefits How you evalued You evalued for this job based on how well you meet the qualificions above. All resumes reviewed to determine if they meet the hiring eligibility and qualificion requirements listed in this announcement and red based on the informion provided in the resume to determine the level of knowledge, skills and abilities (KSAs) reled to the job requirements. Using the qualificions of the position, a predetermined ring criterion of KSAs used for each resume. Best qualified applicants referred to the hiring manager. The selecting official may choose to conduct interviews. Benefits Help Review our benefits Required documents Required Documents Help The following documents are required the time of applicion:

Resume:

Two-page limit, learn more here - Resume Requirements Proof of educion/training: If qualifying all or in-part based on educion,provide a copy of your official college transcript(s). Diplomas and degree audits cannot be accepted. Failure to provide official transcripts will result in an ineligibility ring. If claiming Department of Defense (DOD) Non-appropried Fund (NAF) Business Based Action (BBA) priority considerion: Provide a copy of the notice of separion If claiming

Veteran's Preference:

Provide a copy of your DD-214, Member-4 page and any supporting documention (SF-15, V.A. disability letter, proof of service, etc.) If a current or former

Federal Employee:

Provide a copy of your most recent Personnel Action Report (PAR) or SF-50

Note:

Failure to provide the required documents may impact eligibility, qualificions determinion. All transcripts MUST show student's name, the name of the awarding university or educional institution, degree type, awarded/conferred de, and the field of study (major). Your degree must be from an accredited college recognized by the U.S. Department of Educion. If qualifying all or in-part based on educion, official college transcripts must be submitted time of applicion in order to be Transcripts from foreign colleges must be evalued for U.S. equivalency in order to be Applicants are responsible to obtain and submit proof of creditability of educion as evalued by a credentialing agency which is a prive U.S. organizion. Credential evaluions are not free and applicants are responsible for the cost of the selected service. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any tempts to submit a longer document. The complete applicion package must be submitted by 11:59 PM (EST) on10/16/2026 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. To preview the Applicion Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13072406 . It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the stus of your applicion, log into your USAJOBS account . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus Agency contact informion SUBASE Kings Bay NAF HRO kngsmwrjobs@navy.mil Address SUBASE Kings Bay 1063 USS Tennessee Ave Bldg 1063 Kings Bay, GA 31547 US Next steps Using the required qualificions of the position, a standardized ring and ranking criteria of knowledge, skills, and abilities used to screen and assess each applicion. If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Please notify us if your contact informion changes after the closing de of the announcement. Also, note th if you provide an email address th is inaccure or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communicion th could affect your considerion for this position. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help The following documents are required the time of applicion:

Resume:

Two-page limit, learn more here - Resume Requirements Proof of educion/training: If qualifying all or in-part based on educion,provide a copy of your official college transcript(s). Diplomas and degree audits cannot be accepted. Failure to provide official transcripts will result in an ineligibility ring. If claiming Department of Defense (DOD) Non-appropried Fund (NAF) Business Based Action (BBA) priority considerion: Provide a copy of the notice of separion If claiming

Veteran's Preference:

Provide a copy of your DD-214, Member-4 page and any supporting documention (SF-15, V.A. disability letter, proof of service, etc.) If a current or former

Federal Employee:

Provide a copy of your most recent Personnel Action Report (PAR) or SF-50

Note:

Failure to provide the required documents may impact eligibility, qualificions determinion. All transcripts MUST show student's name, the name of the awarding university or educional institution, degree type, awarded/conferred de, and the field of study (major). Your degree must be from an accredited college recognized by the U.S. Department of Educion. If qualifying all or in-part based on educion, official college transcripts must be submitted time of applicion in order to be Transcripts from foreign colleges must be evalued for U.S. equivalency in order to be Applicants are responsible to obtain and submit proof of creditability of educion as evalued by a credentialing agency which is a prive U.S. organizion. Credential evaluions are not free and applicants are responsible for the cost of the selected service. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any tempts to submit a longer document. The complete applicion package must be submitted by 11:59 PM (EST) on10/16/2026 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. To preview the Applicion Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13072406 . It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the stus of your applicion, log into your USAJOBS account . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus Expand Hide how to apply Agency contact informion SUBASE Kings Bay NAF HRO kngsmwrjobs@navy.mil Address SUBASE Kings Bay 1063 USS Tennessee Ave Bldg 1063 Kings Bay, GA 31547 US Next steps Using the required qualificions of the position, a standardized ring and ranking criteria of knowledge, skills, and abilities used to screen and assess each applicion. If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Please notify us if your contact informion changes after the closing de of the announcement. Also, note th if you provide an email address th is inaccure or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communicion th could affect your considerion for this position. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 1 vacancy in the following locion: Kings Bay Naval Base, GA No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $74,678 - $79,658 per year Salary is inclusive of locality pay. Pay scale & grade NF 4 Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Secret Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number 26-13072406 Control number 887619200