A Program Manager manages ongoing program activity or a group of related projects for a company or organization. Responsibilities include developing program plans, defining project objectives, allocating resources, managing budgets, and monitoring program progress. They may work in production, administration, advertising/marketing, human resources, technology, finance, and other technical areas such as engineering.
Carol Stream, IL Job Details Full-time $90,000 - $110,000 a year 9 hours ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Life insurance Prescription drug insurance Qualifications Customer communication Project management experience in manufacturing Manufacturing facility experience Managing projects Productivity software Cross-functional team management Project risk management Manufacturing company experience Cross-functional communication Full Job Description Job Summary The Program Manager is responsible for owning customer programs from handoff through execution, ensuring alignment across Sales, Engineering, Quality, Supply Chain, and Operations. This role drives schedule adherence, communication clarity, and issue resolution for active programs, with a strong focus on execution discipline, customer requirements, and risk management. The Program Manager serves as the internal owner for assigned programs, ensuring that commitments made to customers are clearly understood, documented, and executed across all functions and facilities. Must be willing to travel up to 40% Essential Duties and Responsibilities Own assigned customer programs from internal handoff through production execution and delivery. Serve as the primary internal point of contact for program coordination, ensuring alignment between Sales, Engineering, Quality, Supply Chain, and Operations. Maintain clear program schedules, milestones, and deliverables; proactively identify risks to cost, schedule, or quality. Ensure customer requirements, approvals, and documentation are clearly captured, communicated, and followed. Coordinate internal reviews and cross‑functional meetings to support program execution and issue resolution. Track program status, open actions, and risks; escalate issues early with clear recommendations. Support customer communication in partnership with Sales, ensuring consistent messaging and follow‑through. Proactively coordinate and escalate schedules with outside processors, suppliers, and material partners to prevent delays and maintain workflow continuity. Monitor material flow, identify risks or bottlenecks, and drive timely resolutions through effective communication and collaboration across internal and external teams. Ensure changes in scope, requirements, or priorities are documented, communicated, and aligned internally. Partner with Quality and Engineering on customer-driven requirements, approvals, and corrective actions. Support new program launches, including onboarding, documentation alignment, and readiness reviews. Drive continuous improvement in program execution, communication flow, and handoff processes. Travel to Prince facilities and customer sites as required. Required Skills and Attributes Strong organizational and execution skills with the ability to manage multiple active programs. Clear, direct communicator; able to align cross‑functional teams and manage expectations. Strong attention to detail and follow‑through. Ability to identify risks early and drive resolution. Comfortable working in a fast‑paced, manufacturing environment with tight customer requirements. Strong problem‑solving skills with a practical, execution‑focused mindset. Proficient in Microsoft Office; experience with ERP and project tracking tools preferred. Ability to work effectively across multiple facilities and functional teams. Education and Experience Bachelor's degree in Engineering, Business, Operations, or a related field preferred. Minimum of 3-5 years of experience in project management, program management, or operations within a manufacturing environment. Experience supporting aerospace, space, defense, or other regulated industries strongly preferred. Prior experience coordinating cross‑functional teams required. Physical Job Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to access and navigate production facilities. Ability to travel as required to support programs across facilities. Benefits Blue Cross Blue Shield Medical insurance (PPO and HDHP with HSA) w/ Prescription Coverage Dental PPO Insurance Vision PPO Insurance Short-Term & Long-Term Disability Insurance Company Paid Life Insurance and AD & D - Including options to add on additional life insurance for yourself, spouse & children. Critical Illness Insurance Accident Insurance 401(k) Fidelity Plan with strong employer match Personal Retirement Advisor Generous PTO Policy and 9 Paid Holidays per year 100% Tuition Reimbursement for Job-Related Classes Personal Protective Equipment reimbursement (safety glasses, shoes, etc.) Uniform Rental Service Employee Events Due to ITAR regulations, only U.S. persons—defined as U.S. citizens, lawful permanent residents (Green Card holders), and U.S. nationals—are eligible for this position. We are an Equal Employment Opportunity ("EEO") Employer. Applicants can learn more about Prince's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster (https://www.eeoc.gov/employers).
