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Harlem Township

General Assistance/Emergency Assistance Coordinator

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Job Description

GENERAL ASSISTANCE / EMERGENCY ASSISTANCE COORDINATOR
Harlem Township - Machesney Park, IL Harlem Township is seeking a General Assistance/Emergency Assistance Coordinator to provide assistance to residents and manage township social service programs.
RESPONSIBILITIES
Process General Assistance and Emergency Assistance applications and provide case management. Assist residents with essential needs including food, shelter, utilities, and community resources. Maintain confidential client records and required documentation. Coordinate and lead the monthly Senior Meet & Greet . Manage senior programs, including the Senior Food Bag Program and care kits. Answer phones, assist visitors, and provide information about township programs and resources. Provide administrative and clerical support to township staff. Assist with other duties as needed.
REQUIREMENTS
Excellent communication and clerical skills. Highly organized and detail-oriented. Strong problem-solving skills. Ability to maintain confidentiality. Basic understanding of local government. Ability to work independently and with the public. Proficiency with computers and standard office equipment. Experience in social services, case management, or local government is preferred.
Pay:
From $18.00 per hour Expected hours: 25.0 per week
Work Location:
In person