Follow-Up Lead

Description Under the supervision of the Follow-Up Manager, the Follow-Up Lead supports Head Start monitoring follow-up activities by leading, coordinating, and overseeing Follow-Up, Special, and Risk Assessment Notification (RAN) reviews across assigned states and regions, including American Indian/Alaska Native and Tribal programs. This role manages follow-up workflows, coordinates with reviewers and grant recipients, monitors corrective action completion and progress, and ensures follow-up activities are completed accurately, timely, and in alignment with Head Start Program Performance Standards (HSPPS), Office of Head Start (OHS) guidance, and contract requirements. The Follow-Up Lead works collaboratively with internal MSG staff, OHS central and regional offices, reviewers, and grant recipients to support compliance efforts, verify corrective action completion, identify emerging risks, and ensure high-quality deliverables throughout the follow-up lifecycle. This role serves as the primary operational lead for assigned reviews, providing day-to-day guidance, workload coordination, quality oversight, and issue escalation support for reviewers and staff participating in follow-up activities. Essential Duties and ResponsibilitiesFollow-Up, Special and RAN Review Coordination & Oversight Serves as the primary point of contact for assigned grant recipients during Follow-Up, Special, and RAN reviews. Coordinates all phases of follow-up activities, including planning, scheduling, execution, documentation review, interviews, narrative development, and closeout. Reviews monitoring reports to assess findings and determine appropriate follow-up actions, timelines, and review activities. Supports customization of follow-up activities based on review type, findings, risk level, OHS direction, and grant recipient circumstances. Coordinates onsite or virtual follow-up reviews, including reviewer assignments, planning activities, schedules, document requests, and logistics. Develops scopes of work for Special Reviews in coordination with OHS central and regional office staff. Collects and analyzes data to identify program performance and compliance issues and ensure evidence aligns with finding narratives. Manages a portfolio of approximately 40-90 active grant recipients and multiple concurrent Follow-Up, Special, and RAN review activities across assigned regions. Supports coordination of reviewer workloads and resources to ensure contractual deadlines and review milestones are met. Serves as the first point of escalation for operational issues, review challenges, and stakeholder concerns. Assists Follow-Up team members with note-taking, meeting coverage, or other coordination support as needed. Corrective Action Monitoring & Validation Reviews corrective action plans and supporting documentation submitted by grant recipients to assess completeness, clarity, and responsiveness to findings. Reviews approximately 20-40 corrective action submissions and evidence packages per month. Monitors 10-30 active corrective action plans simultaneously, ensuring activities remain aligned with approved timelines and OHS ...For full information see follow application link. Manhattan Strategy Group (MSG) is an equal-opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Manhattan Strategy Group is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email HRmanhattanstrategy.