TITLE OF POSITION

Program Manager

Youth (Bay, Gratiot, Isabella, Midland, Saginaw)

MINIMUM QUALIFICATIONS

Bachelor's Degree in a human service field required
Minimum of three years of experience working in Michigan Works! Programs
Able to work with diverse populations
Proven record of excellent customer service
Able to handle difficult customers and complaints
Able to project a positive public image
Demonstrate good communication and organizational skills
Proficiency in public speaking
Experience with Office/TEAMS, ZOOM, Edmentum, DocuSign, Internet, Email
Team player

PREFERRED QUALIFICATIONS

Knowledge of Workforce Investment Act In and Out of School Youth Programs
Knowledge of Great Lakes Bay Region

DIRECTLY RESPONSIBLE TO

Programs Director and Youth Senior Program Manager

DUTIES AND RESPONSIBILITIES

Knowledge of State and Local Policies in regards to the youth programs listed above and other grants as made available
Meetings:
Report to all meetings as assigned including: Contractor Coordinator Meetings, Goal4It Leadership Meetings, Staff Meetings, Building Meetings, Youth Program Meetings, Local Meetings as assigned
Assists Senior Program Maanager is overseeing youth operations in all five counties (Bay, Gratiot, Isabella, Midland, Saginaw). Spend 3 days per week at the Saginaw Michigan Works office and 2 days per week at the Bay City office.
Assist Senior Program Manager with monitoring youth program performance and ensuring compliance
Assist Senior Program Manager and Program Director with staff supervision.

Assist with hiring/discipline of Youth Career Coaches as required. Supervise and monitor GIRESD Michigan Works youth staff on a daily basis to ensure duties are performed in a timely, professional and efficient manner. Assist Senior Program Manager with being the point of contact for WIOA Youth Programs and staff/programmatic questions.

Assist Senior Program Manager with monitoring & compliance
monitor 10% of files per person/per program or a minimum of 10 per person/per program every GLBMW program year. Administer findings to staff person, Senior Program Manager and Program Director and assign corrective action if needed. Assist Senior Program Manager with all external monitoring
retrieve files and work with external monitor as required. Monitor a minimum of 1 orientation per office and 1 EWS workshop each GLBMW program year.
Reporting:
Report caseloads, enrollment and exits by career coach and by program to Program Director on a monthly basis.
Success Stories:
collect and edit staff youth success stories, a minimum of one per program per quarter. Success stories are due to Program Director by April 10th, July 10th, October 10th, January 10th.
Time Allocations/Mileage:
Collect and review time allocations and mileage for staff.
Fill in for Youth Senior Program Manager if needed
Work cooperatively with GLBMW Administration and provide information as requested in a timely manner.
Assist Senior Program Manager with processing expenditures: review and approve all youth staff/participant expenditures. Process paperwork to the business office.
Assist Senior Program Manager with training new staff.
GOAL4

It:

Ensure Goal4It is being used by all staff when case managing participants. Assist Senior Program Manager with facilitating bi-weekly Goal4It individual meetings with each GIRESD Michigan Works youth staff person in each office.

JMG•Assist Senior Program Manager with overseeing JMG program requirements including data entry, meetings and other requirements•Other duties as assigned

Compensation:

Per Contract Apply to: Send letter of interest and resume to Chelsea Giles, Human Resources, Gratiot-Isabella

RESD, 1131

East Center Street, P.O. Box 310, Ithaca, MI 48847-0310 or email cgiles@giresd.net.

Deadline:

07/30/2026

Time:

4pm

GRATIOT-ISABELLA REGIONAL EDUCATION SERVICE DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER

Pay:

From $62,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Work Location:

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