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Director, Wealth Management Coaching & Consulting Heartland Region
Career Insights for Client Engagement Manager
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Based on Minnesota data
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What they do
A Client Engagement Manager builds and maintains client relations. Works for a vendor organization and has ultimate responsibility for a client's entire experience with that vendor. May have a portfolio of clients and be accountable for the revenue, profitability and success of those customer relationships.
$148,576 / year median in Minnesota
+1% projected growth
Job Description
- Your opportunity
- At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location identified. The
- Director, Wealth Management Coaching & Consulting
- plays a critical role in advancing Schwab's Modern Wealth Management experience across the Heartland Region.
Partnering closely with branch leaders and wealth management professionals, this role drives consultant effectiveness, enhances client engagement, and supports business growth through coaching, development, and strategic consultation. Success in this position requires the ability to evaluate performance trends, identify opportunities, and implement actionable strategies that improve advisor capabilities, client outcomes, retention, and market share. This leader leverages deep wealth management expertise, financial planning knowledge, and data-driven decision making to influence change, strengthen adoption of best practices, and elevate client-centric behaviors. Working across branches and regional partners, the role requires strong collaboration, adaptability, and business judgment to balance strategic priorities, manage risk, and drive continuous improvement. Frequent travel throughout the region supports in-person coaching, relationship building, and execution of growth initiatives.
- What you have
- Required Qualifications
- + Bachelor's degree required.
+ FINRA Series 7 and Series 66 licenses required. + 10+ years of experience in the financial services industry. + 7+ years of sales leadership, coaching, consulting, or advisor development experience.
+ Comprehensive knowledge of wealth management, financial planning, and client engagement strategies.
+ Demonstrated ability to coach and develop professionals through structured consulting and performance improvement approaches.
+ Deep understanding of brokerage, advisory, and banking products and services.
+ Ability to leverage data, metrics, and business insights to identify trends and develop action plans that drive results.
+ Strong business judgment with the ability to prioritize competing opportunities and effectively manage risk.
+ Excellent verbal and written communication skills with the ability to influence diverse audiences.
+ Ability to travel approximately 50% and reside within the Heartland Region (Edina, MN; Omaha, NE; Denver, CO).
- Preferred Qualifications
- + MBA + Industry certifications such as CFP®, CIMA®, CFA®, or CWS®.
+ Experience leading large-scale organizational change, growth, or business transformation initiatives.
+ Advanced proficiency with Microsoft Excel and PowerPoint.
+ Experience driving adoption of practice management frameworks and advisor development programs.
+ Strong partnership, collaboration, and stakeholder management capabilities.
- In addition to the salary range, this role is eligible for bonus or incentive opportunities.
- What's in it for you
- At Schwab, you're empowered to shape your future.
We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: + 401(k) with company match and Employee stock purchase plan
+ Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
+ Paid parental leave and family building benefits
+ Tuition reimbursement
+ Health, dental, and vision insuranceWhat's in it for you: At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.