Job Details Working Title:

Service Agreement and Screening Document Specialist or Representative Job Class:

Human Services Program Specialist 2 or Human Services Program Representative 1

Agency:

Human Services Dept Job ID :

97482

Location :

St.

Paul Telework Eligible :

Yes Full/Part Time :

Full-Time Regular/Temporary :

Unlimited Who May Apply :

Open to all qualified job seekers

Date Posted :

10/05/2026

Closing Date :

10/12/2026

Hiring Agency/Seniority Unit :

Human Services Dept /

MAPE DHS Central Office Division/Unit :

DHS-Central Office /

ADSA DS Resource Center Work Shift/Work Hours :

Day Shift Days of Work :

Monday

•

Friday Travel Required :

Yes, up to 50%

Salary Range:

HSP Spec 2: $26.89

•$39.22 / hourly; $56,146

•$81,891/ annually

Salary Range:

HSP Rep 1: $29.76

•$43.69 / hourly; $62,138

•$91,224 / annually

Classified Status :

Classified Bargaining Unit/Union :

214

•

MN Assoc of Professional Empl/MAPE FLSA Status :

Nonexempt Designated in Connect 700 Program for Applicants with

Disabilities:

Yes This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework. The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify. The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Job Summary The Service Agreement and Screening Document Specialist or Representative works within the Service Agreement and Screening Document (SASD) Support team in the Aging and Disability Services Administration (ADSA) / Disability Services Division (DSD) providing technical assistance and operational support for the Medicaid Management Information System (MMIS) for aging and disability programs.

Responsibilities include:

Provide on-line system problem resolution for homecare and waiver program policy and DHS partners providing ongoing health care services to Minnesotans in various health programs Apply established federal and state statutes, rules, policies, procedures, manuals, and program requirements to specific questions and issues involving MMIS screening documents, waiver agreements, service agreements, billing, appeals, MMIS edits, and related system functions Review information, identifies errors or discrepancies, assists users in resolving problems, and refers issues requiring policy interpretation, policy development, or system changes to appropriate staff Programs include but are not limited to the Home and Community-Based Services (HCBS) Waiver Programs, Brain Injury (BI), Community Alternative Care (CAC), Community Access for Disability Inclusion (CADI), Developmental Disabilities (DD), Elderly Waiver (EW), Alternative Care (AC), Essential Community Supports (ECS), Moving Home Minnesota (MHM), State Plan Home Care services, Personal Care Assistance (PCA) services and Community First Services and Supports (CFSS). This posting may be used to fill multiple vacancies. Qualifications Minimum Qualifications HSP Spec 2 Applicants may qualify for this level through one of two experience pathways Three (3) years experience using MMIS, including associated understanding of applicable human services policies, procedures, processes, and programs OR One (1) year experience providing technical assistance and problem resolution related to MMIS functions, including the application of federal /state laws, rules, policies, and procedures on specific program and MMIS issues.

Experience must demonstrate the following:

Experience working with Minnesota Medical Assistance programs, federal or state Medical Assistance waivers, screening documents, service agreements, or related human services programs Experience providing technical assistance or operational support to internal or external customers regarding established processes, procedures, systems, or program requirements Experience reviewing information from multiple sources, analyzing discrepancies, and resolving program, operational, and system issues HSP Rep 1 Two (2) years of advanced experience troubleshooting and resolving escalated MMIS issues related to Medicaid programs including a variety of the following: Home and Community-Based Services (HCBS) Waiver Programs, Brain Injury (BI), Community Alternative Care (CAC), Community Access for Disability Inclusion (CADI), Developmental Disabilities (DD), Elderly Waiver (EW), Alternative Care (AC), Essential Community Supports (ECS), Moving Home Minnesota (MHM), State Plan Home Care services, Personal Care Assistance (PCA) services and Community First Services and Supports (CFSS).

Experience must demonstrate the following:

Researching, advising on, and resolving MMIS exception codes for MMIS users. Resolving complex technical assistance needs for MMIS users related to screening documents, waiver agreements, service agreements, billing, appeals, and MMIS edits. Experience with Minnesota's Medical Assistance program, federal/state MA waivers, county waiver budget allocation system, county contracting, client assessment tools, screening documents, and service agreements Researching, analyzing, and interpreting statutes, rules, policies, or agreements and applying requirements to program or operational issues Thorough understanding of legislation, rules and operational management of DSD programs, services and operating agreements, and the principles of planning and development for income maintenance programs Preferred Qualifications Demonstrate analytical skills sufficient to understand the application of established policies and their impact on specific program and MMIS issues Communicate effectively with customers using a variety of listening, questioning, and explaining to obtain or impart information, ensure open communication, and foster a customer-focused environment Demonstrate strong human relations skills; communicate clearly and professionally with a variety of individuals/groups, in person and in writing (e.g., rules/policies, technical, narrative, non-narrative documents) in a manner consistent with audience understanding Variety of experiences working effectively with others from different backgrounds and cultures Additional Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS

•The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment. Application Details How to Apply Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers. Contact If you have questions about the position, contact Dawn Skrien at Dawn.

Skrien@state.mn.us@state.mn.us. To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at JaKeya.

Spencer@state.mn.us. If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance. About Human Services Dept

WE MAKE A DIFFERENCE!

The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential. Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals: Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the

EAP:

mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues

Daily Living/Convenience Services:

Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.