A Program Coordinator coordinates ongoing program activity, or a group of related projects, for a company or organization, usually performing administrative or human resources tasks.
The Transformation of Rural Community Health Care (ToRCH Care) Anchor Hub 27 Coordinator supports daily hub operations, partner communication, referral workflows, documentation, reporting, and care coordination activities. This non-clinical role serves as a central contact for healthcare, behavioral health, social care, and community partners to improve collaboration and address health-related social needs across the region.
Essential Duties and Responsibilities:
Coordinate hub operations, meetings, partner communication, follow-up tasks, and implementation activities. Serve as a liaison among hub leadership, providers, community organizations, referral partners, clients, and stakeholders. Support intake, referrals, resource navigation, outreach, and follow-up related to health-related social needs. Maintain documentation, track program activity, monitor deadlines, and assist with reports, agendas, minutes, and presentations. Identify workflow barriers, service gaps, documentation issues, or partner concerns and escalate them appropriately.
Qualifications:
Associate degree or equivalent education and experience in healthcare, social services, public health, care coordination, community health, patient navigation, case management, or a related field. Knowledge of care coordination, community resources, social determinants of health, Medicaid or high-need populations, and referral workflows. Strong organization, communication, analytical, and follow-up skills with the ability to manage multiple priorities. Proficient with Microsoft Office, spreadsheets, dashboards, referral systems, data entry platforms, and confidential information.
Preferred Skills and Abilities:
Bachelor's degree in public health, healthcare administration, social work, health informatics, or a related field preferred. Familiarity with community resources, Medicaid populations, healthcare systems, and regional service networks. Strong written, verbal, and interpersonal skills with the ability to engage diverse clients, partners, providers, and stakeholders. Ability to work independently and collaboratively while identifying gaps, barriers, and follow-up needs.
Physical and Work Environment Requirements:
Work is typically performed in an office, clinic, community, or hybrid coordination setting. Ability to use standard office equipment, work on a computer, and communicate by phone, video, and in person for extended periods. Local travel may be required for partner meetings, outreach, training, or community activities. Must work independently while supporting communication, coordination, data use, and continuous improvement across the hub. Monday-Friday, day shift
