Program Coordinator (Evening Shift)

Program Coordinator (Evening Shift) Catholic Charities - Diocese of Trenton - 3.0 Township of Hamilton, NJ Job Details Full-time 20 hours ago Qualifications Mental health stabilization Committee work Staff supervision Program management Clinical crisis intervention assessment Social service program performance evaluation Social service program staff supervision Customer satisfaction tracking Family-based intervention Administrative clinical supervision Local agency collaboration Shift management Mid-level Crisis intervention resource coordination Clinical staff training Social service program quality assurance Clinical training Clinical program monitoring Clinical outcome improvement Collaboration with community partners Social service program compliance monitoring Data collection Task assignment Working with families with children Staffing management Clinical program staff coordination

Full Job Description Job Summary:

Assist the Assistant Program Director in the management and supervision of the day-to-day clinical operation of MRSS.

Duties and Responsibilities:

Work alongside Assistant Program Director to oversee daily operations of the program (1p to 9p)/ On Call as required In conjunction with Assistant Program Director, will ensure that Family Intervention Specialists and Family Support Workers provide clinical interventions to children and families in crisis following the Children System of Care Model and Protocols Provide crisis stabilization services in the field when Family Intervention Specialists and family Support Workers need back up support Become certified and maintain certification for the Crisis Assessment Tool Monitor and ensure that Family Intervention Specialists and Crisis Intervention Specialists are certified in the Crisis Assessment Tool (CAT) and maintain yearly certification Work with Assistant Program Director & Program Director in developing and implementing staffing patterns that will maximize staffs ability to respond to crisis' on a 24 hour/7 day week schedule In conjunction with Assistant Program Director & Program Director, ensure a positive work environment and positive staff morale In conjunction with Assistant Program Director, provide clinical supervision for all program cases Provide training and ongoing supervision to Family Intervention Specialists and Crisis Intervention Specialists Become certified and maintain certification for the Crisis Assessment Tool Monitor and ensure that Family Intervention Specialists and Crisis Intervention Specialists are certified in the Crisis Assessment Tool (CAT) and maintain yearly certification Coordinate all staff training for the State of NJ and Catholic Charities Oversee, review and approve all Individual Crisis Plans (ICP), monitor all client outcomes, review CMO Referrals, review transitional plans for discharge, and review Crisis Assessment Tools Ensure that MRSS services complies with Children System of Care contract requirements and implement best practices in the field In conjunction with Assistant Program Director, supervise program staff and complete initial and yearly evaluations Assist Assistant Program Director in developing methods to collect data for tracking external/internal outcomes established by

CSOC/MRSS

including delivery of services, outcomes of direct services, cost effectiveness of services, customer satisfaction of the delivery of services, and overall effectiveness of these services In conjunction with Assistant Program Director, implement Continuous Quality Improvement using PDSA models Provide back up on an as needed basis to Assistant Program Director Ensure on-call coverage for 24/7 program environment Collaborate and work cooperatively with other agency staff and community agencies Serve on professional committees as required by the administration and in keeping with professional standards Fulfill diverse responsibilities required and/or assigned by the Assistant Program Direct and/or Program Director Comply to COA Standards of Catholic Charities and all agency policies Report to and be supervised by the Assistant Program Director Attend all trainings mandated by the state and any other training assigned by the Program Director that will enhance job responsibilities Learn Millenium and CYBER Program that is used by the

CCDOT & CSOC

Other duties as assigned