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FLACRA

COTI Lead Peer Advocate

Career Insights for Program Manager (General)

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What they do

A Program Manager manages ongoing program activity or a group of related projects for a company or organization. Responsibilities include developing program plans, defining project objectives, allocating resources, managing budgets, and monitoring program progress. They may work in production, administration, advertising/marketing, human resources, technology, finance, and other technical areas such as engineering.

$148,770 / year median in New York

+5% projected growth

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Job Description

Duties 1. Provide regular support and supervision to peers in the department in coordination with program manager, ensuring operation within the peer scope of practice and agency directive, and appropriate peer self care 2. Assist in the daily management of work flow for the COTI manager, including monitoring and coordinating the deployment of direct care COTI staff as needed 3. Provide in community services 4. Assist in compilation and preparation of statistical data and reports as needed 5. Interface with provider agencies and maintain positive working relationships 6. Help expand regional familiarity and use of COTI and agency services 7. Participate as part of the agency peer leadership team as needed include training/credentialing 8. Participation in the COTI on call rotation 9. Schedule will require a mixture of day/eve/weekend hours 10. Perform other duties and functions as directed.
Minimum Qualifications:
CRPA required. 1 year supervisory experience preferred. Valid NYS Drivers' License.
Job Summary:
In accordance with the organization's mission, vision and values, the COTI lead peer is responsible for ensuring supervisory support to department peers as well as administrative support to the COTI program as needed and under the oversight and direction of program management. Responsibilities include but are not limited to: Other Skills/Knowledge and Experience 1. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and vendors 2. Excellent verbal communication skills, ability to network and form positive relationships with area providers 3. Ability to multi-task, have good problem solving & time management skills and the ability to remain calm in a crisis 4. Ability to successfully supervise and navigate in concert with other leaders and HR complex staff performance issues to ensure success of the employee 5. Development plan to obtain QHP status in a timely fashion.