Client Solutions Advisor

Salary range is:$62,623.97 - $80,000.00This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We're pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

The RoleWe are seeking a motivated and knowledgeable Client Solutions Advisor to drive customer success and product adoption within repair facilities and dealerships. If you're passionate about helping businesses improve efficiency and performance - especially in the collision and dealership space - we want to hear from you.

Key Responsibilities:

As a Client Solutions Advisor, you'll serve as a trusted partner to our customers. Your mission? Help them achieve their business goals by making the most of our solutions.

You will do this through:

Proactive client engagement: Provide regular onsite and remote support to assigned body shops and dealers.

Training and onboarding: Deliver product education and drive adoption of new tools and updates.

Territory growth: Identify new opportunities and support add-on product sales to boost revenue.

Field expertise: Guide customers through best practices for using CCC's electronic parts procurement solution.

Data driven coaching: Use performance reporting to support customer success stories and improvements.

Collaboration:

Work cross functionally with sales and implementation teams to maximize value in your territory.

Requirements:

College Degree Preferred1 - 2 years in a repair facility, dealership or similar environment (collision estimating experience is a major plus)Previous experience in territory management and B2B account management preferredStrong presentation, problem-solving, and communication skillsComfort with technology, MS Office, and CRM toolsWillingness to travel extensively (50 - 75% overnight)

Location:

Cleveland, Canton/Akron, or Columbus OH.Key CompetenciesDeep Knowledge of collision repair and dealership operationsStrong work ethic and energyStrategic thinker who acts with integrity and customer focusConfident decision maker and relationship builderTeam oriented and adaptable in a fast-changing environment#LI-RemoteAbout CCC's Commitment to

Employees:

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.

CCC offers competitive compensation and benefits to support you and your families, including:401K MatchPaid time offAnnual Incentive Plan Performance BonusComprehensive health insuranceAdoption AssistanceTuition ReimbursementWellness ProgramsStock Purchase Plan optionsEmployee Resource GroupsFor more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture hereIf you require reasonable accommodation to complete a job application, please contact (800) 621-8070.