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LC
Lorain County Community Action Agency
HUB Director
Career Insights for Program Officer
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Based on Ohio data
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What they do
A Program Officer oversees the development of an organization's programs. This may includes staff development, project management, implementation and daily management of activities. May also oversee funds and budgets.
$99,822 / year median in Ohio
+7% projected growth
Job Description
Description Purpose The HUB program is under the Ohio Commission of Minority Health, and woks to decrease infant mortality. LCCAA works with OCMH to administer HUB in Lorain County. Through Community Health Workers (CHW) who work directly with pregnant mothers (target is black pregnant mothers), in getting them the resources needed throughout their pregnancy (pre and post). Summary of work activities, tasks and responsibilities Plan, develop and implement strategies to utilize in meeting the Pathway Community HUB program goals and objectives in accordance with Ohio Minority Commission of Health requirements. Develop and administrate policies, standards and procedures related to personnel, including staff development, budgeting, program performance; direct the activities of assigned staff, assign and review work. Establish referral network of referral partners to the HUB to provide the aligned care coordination agencies with patients/clients to serve. Develop and manage contracts with payers for the payment for Pathways outcomes and services for the HUB and its contracted care coordination agencies. Market the Pathways HUB model of care coordination to the potential agency and referral partners with the intent to collaboratively integrate their services in the HUB. Disseminate community information gathered by the Pathways HUB and its aligned agencies to broaden the positive awareness and acceptance of the benefits of a Pathways Community HUB. Establish and maintain effective community relationships with other community based and governmental agencies and organizations to facilitate the meeting of community needs and services. Direct and coordinate public relations, fundraising, and fact finding or research activities. Develop, distribute and maintain program and program related reports. Attend conferences, meetings workshops and seminars as required. Abide by applicable agency rules and regulations. Abide by agency policies and procedures. Work with executive team members. Requirements Knowledge, skills and abilities Ability to be punctual in reporting to work and in the completion of assigned duties. Meeting stated commitments. Ability to communicate information and ideas verbally so others will understand. Ability to interact with others in a way that inspires trust, confidence, and integrity. Ability to maintain the confidentiality and security of sensitive records, reports, and correspondence. Ability to maintaining a positive, empathetic, and professional attitude toward children and families always. Ability to practice active listening to understand and learn from what others say. Ability to read, interpret, apply, and explain rules, regulations, policies, and procedures. Ability to show empathy for customers and put their needs and interests first. Ability to situationally conduct oneself such that relationship-building and collaboration are fostered, and the image of the agency is enhanced. Ability to work independently and meet schedules and timelines. Encouraging and building mutual trust, respect, and cooperation among team members. Keeping up-to-date technically and applying new knowledge to your job. Knowledge of electronic equipment and computer technology instruction. Using computers and computer systems (including hardware and software) to enter data or process information. Using relevant information and individual judgment to determine compliance with regulations and standards. Additional requirements (applicable if checked) Fingerprint submission for criminal background check as a condition of employment. Pre-employment drug test as a condition of employment. Pre-employment physical as a condition of employment. Proof of credential and/or education (copy of certificate, official college transcripts, copy of diploma, etc.). Valid driver's license.