A Program Manager manages ongoing program activity or a group of related projects for a company or organization. Responsibilities include developing program plans, defining project objectives, allocating resources, managing budgets, and monitoring program progress. They may work in production, administration, advertising/marketing, human resources, technology, finance, and other technical areas such as engineering.
Under direction of the Regional Director, the Program Manager is responsible to provide administrative support, direction and supervision of the employees, enrolled adult consumers, and the Adult Services Program; coordinates ancillary services such as Behavior Management and Health Services as they relate to the enrolled adult consumers and employees; oversees and coordinates compliance with UNA policies and procedures, Ohio Department of Developmental Disabilities rules and regulations, and all other state and local laws related to the operation and safety of the Adult Services Program.
ESSENTIAL DUTIES
Reviews and makes recommendations in matters pertaining to personnel and resources necessary to carry out UNA's mission Direct supervision of all Habilitation Coordinators and DSP's Oversees ISP process and audits to ensure plans are accurate and carried out appropriately Administers performance appraisal process for all Coordinators and DSP's; identifies areas of improvement and development. Interviews candidates for hire and makes hiring recommendations Acts as liaison with county DODD personnel Monitors behavioral issues with adult clients. Responds to complaints, issues, and concerns relating to enrolled adult clients. Advocates for clients' rights to ensure programs and services are best suited to their needs Completes and compiles relevant reports and documents Attends professional meetings, trainings, and conferences as assigned Assists human resources with incident investigations and disciplinary actions for staff Establishes number of employees necessary to staff the facility day-to-day. Works closely with Production Manager to ensure staffing is sufficient to meet production goals Other duties as assigned
QUALIFICATIONS AND CHARACTERISTICS
High school diploma or GED; bachelor's degree preferred 3 years of successful experience working in developmental disabilities field supervising staff or programs; internal candidates should have experience as Habilitation Coordinator Knowledge of DODD and Medicaid rules and regulations Experience with Microsoft Office products such as Word, PowerPoint, and Excel Mature, empathetic, credible professional and communicator Ability to adapt to changes and spur of the moment decision making
PHYSICAL REQUIREMENTS
Must be able to stand, walk, lift, and move objects. Must be able to stoop, stretch, bend, and lift up to 50 pounds. Must be able to sit to use computer and/or calculator and telephone. Eyesight capabilities must be sufficient to perform these functions. Hearing must be adequate to perform these functions.
OTHER REQUIREMENTS
Valid driver's license Pass criminal background check Pass pre-employment drug screen Pass pre-employment physical exam Complete all DODD training requirements
FLSA:
Salaried Exempt
WORK SCHEDULE
Mon-Fri, 8 hours per day, and any additional time that is required to perform the job
PROBATIONARY PERIOD
90 Days
EMPLOYEE STATUS
Full-time, employment at-will
NOTE:
This position description is intended to give a general idea of the types of requirements entailed in the performance of this job. It is not an exhaustive or complete list of all the duties and responsibilities of the position. Working conditions may exist that are not such as normally exist in the occupation of the public employee. These conditions may include exposure to blood borne pathogens, communicable disease, potentially infectious materials, and/or aggressive behavior. As an employee of UNA, the job incumbent shall demonstrate respect for, support the dignity of, maintain the confidentiality of and observe the rights of all individuals served by the agency. UNA is committed to the delivery of services and supports in an environment characterized by strict conformance with the highest standards of accountability in all areas of service delivery and business functions. Each employee affiliated with UNA has a commitment to refrain from all acts of: Fraud, Abuse, fiscal mismanagement, and misappropriation of funds and to report suspected cases of the same. UNA does not discriminate based on handicap, race, creed, national origin, religion, sex or age
Pay:
$50,000.00 - $65,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance
