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Sam's Wedge Inn

Host

Career Insights for Host / Hostess

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$26,924 / year median in Ohio

+8% projected growth

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Job Description

aim About us Sam's Wedge Inn is a small business in Youngstown, OH. We are professional, supportive, social and aim to Give our guests the best experience and a great meal!
  • Overview
  • We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will be responsible for welcoming guests, managing reservations, and ensuring a positive dining experience for all patrons.
  • Duties
  • Greet guests with a warm and welcoming demeanor
  • Manage reservations and seating arrangements efficiently
  • Answer phones and ring in take out orders
  • Ring in Door Dash orders
  • Provide guests with menus and assist with any initial inquiries
  • Maintain cleanliness and organization of the host stand and lobby area
  • Collaborate with servers and kitchen staff to ensure smooth guest service
  • Handle phone calls with professionalism and assist callers with inquiries
  • Utilize POS systems to manage reservations and guest information
  • Requirements
  • Excellent communication skills to interact effectively with guests and team members
  • Previous experience in food service or hospitality is preferred
  • Proficiency in phone etiquette and handling customer inquiries
  • Ability to multitask in a fast-paced restaurant environment
  • Strong guest relations skills to provide exceptional customer service
  • Willingness to assist in various tasks to support the overall dining experience
Job Types:
Full-time, Part-time Pay:
$11.00
  • $13.
00 per hour
Benefits:
401(k) matching Employee discount Flexible schedule
Shift:
4 hour shift 8 hour shift Evening shift Night shift
Experience:
Phone etiquette: 1 year (Required) Customer service: 1 year (Required) Restaurant experience: 1 year (Required) Ability to
Relocate:
Youngstown, OH 44515: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • 401(k) Plans
  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements