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Sam's Wedge Inn
Host
Career Insights for Host / Hostess
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Scorecard
Based on Ohio data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$26,924 / year median in Ohio
+8% projected growth
Job Description
aim About us Sam's Wedge Inn is a small business in Youngstown, OH. We are professional, supportive, social and aim to Give our guests the best experience and a great meal!
- Overview
- We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will be responsible for welcoming guests, managing reservations, and ensuring a positive dining experience for all patrons.
- Duties
- Greet guests with a warm and welcoming demeanor
- Manage reservations and seating arrangements efficiently
- Answer phones and ring in take out orders
- Ring in Door Dash orders
- Provide guests with menus and assist with any initial inquiries
- Maintain cleanliness and organization of the host stand and lobby area
- Collaborate with servers and kitchen staff to ensure smooth guest service
- Handle phone calls with professionalism and assist callers with inquiries
- Utilize POS systems to manage reservations and guest information
- Requirements
- Excellent communication skills to interact effectively with guests and team members
- Previous experience in food service or hospitality is preferred
- Proficiency in phone etiquette and handling customer inquiries
- Ability to multitask in a fast-paced restaurant environment
- Strong guest relations skills to provide exceptional customer service
- Willingness to assist in various tasks to support the overall dining experience
Job Types:
Full-time, Part-time Pay:
$11.00- $13.
Benefits:
401(k) matching Employee discount Flexible scheduleShift:
4 hour shift 8 hour shift Evening shift Night shiftExperience:
Phone etiquette: 1 year (Required) Customer service: 1 year (Required) Restaurant experience: 1 year (Required) Ability toRelocate:
Youngstown, OH 44515: Relocate before starting work (Required)Work Location:
In personBenefits
- 401(k) Plans
- Flexible Work Schedules
- Dental Insurance
- Discounts/Reimbursements