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Accion Labs

Hybrid role Evanston, IL - ServiceNow CMDB & Discovery Program Lead / Architect - 12 months contract

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Job Description

Hybrid role Evanston, IL - ServiceNow CMDB & Discovery Program Lead / Architect - 12 months contract The individual has to do five things end-to-end, assess and recommend discovery tooling, implement/integrate the chosen discovery approach across endpoints, servers, Azure containers, SaaS/PaaS and other environments, design and stand up the ServiceNow CMDB establish documentation/training/governance and operationalize Strong experience in Configuration Management.

Extensive experience with ServiceNow.

Proven experience implementing a CMDB in a complex enterprise environment.

Experience maintaining a CMDB.

A strong understanding of IT Operations Management.

Solid knowledge of Cloud hosting environments including Azure and Oracle.

Experience with Asset Discovery Tools.

Experience integrating Asset Discovery Tools across a variety of hosting environments.

Experience designing CI classes, CI relationships and service models.

Experience building governance frameworks, operational procedures, and training documentation.