The Massachusetts Department of Developmental Services (DDS) is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members. Serving individuals is the most important thing we do each day, and because of that, the South Valley Area Office is built upon a solid foundation of knowledge, communication and teamwork. The ideal Program Coordinator II (PC II) candidate embraces this approach to service and incorporates learning, respect and communication in the work environment. In conjunction with the Area Director (or designee), the Program Coordinator II (PC II) will receive and process funding requests, write Authorizations in FMIS, and enrollments in the HUB. The Program Coordinator II is responsible for assisting area office management, particularly the program monitor, and service coordination staff with all processes related to revenue generation. This may include monitoring compliance with Home and Community Based Services the Waiver); problem solving issues involving Medicaid eligibility, tracking and facilitating Waiver enrollments for adults entering services, resolving Participant Allocation Management (PAM), producing Plans Of Care (POCs), and addressing Plan of Care issues. They will also assist as necessary in quarterly audits of systems initiated by the region or central office. The Program Coordinator II will process change in area of service documents for the Area Office, as well as track these to its completion. The Program Coordinator II will work collaboratively with Area Office staff on Participant Directed Programs. The Program Coordinator II will perform other related duties as assigned by the Area Director or Assistant Area Director. Finally, the Program Coordinator II is an integral part of the area office management team. They will be expected to participate in regular management meetings, provide updates on relevant investigations and participant directed services, and to exhibit leadership within the office. The Program Coordinator II will be expected to help direct problems towards solution and will be called upon as needed to meet the needs of the individuals served.

Schedule:

Monday-Friday:

9:00am-5:00pm

Days Off:

Saturday/Sunday Flexibility required to meet the needs of the Area Office. About the Department of Developmental Services The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government. For more information about our agency and programs visit: www.mass.gov/dds

Pre-Offer Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Recommended candidates must successfully complete pre-employment screening which includes: Commission for the Protection of Persons with Disabilities (CPPD)

Abuse Registry Search:

https:cppdmass.gov Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services.

http:

//www.mass.gov/hhs/cori National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check.

https:

//www.mass.gov/lists/dds-fingerprint-background-checks

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests For technical help with Mass Careers , including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4 Qualifications First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS

Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.

• II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.
• III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title:

Program Coordinator II Primary Location :

United States-Massachusetts-Southbridge-14

Mechanic Street Job :

Administrative Services Agency :

Department of Developmental Services Schedule :

Full-time Shift :

Day Job Posting :

Sep 1, 2026, 11:44:22

AM Number of Openings :

1

Salary :

73,615.88

• 106,401.

62 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer /

ADA Coordinator:

Kendy Derival, kendy.derival3@mass.gov

• 8572835867

Bargaining Unit:

06-NAGE

• Professional Admin.

Confidential:

No Potentially Eligible for a

Hybrid Work Schedule:

Yes