PROGRAM LEAD

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SAFETY & SECURITY

Immediate Hire | Hybrid Role | Southern Pines, NC

WHY LSDS?

At LSDS, the mission is bigger than a job description. We help people and organizations prepare for uncertainty, reduce risk, and make better decisions when safety matters most. In this role, you'll own meaningful work, partner directly with clients, and help shape scalable programs. LSDS is seeking a capable, proactive Program Lead to manage our growing Safety & Security Travel Programs. This role is ideal for someone who enjoys owning programs, solving problems, working directly with clients, and turning complex information into clear, actionable support. The primary focus of this role is travel programs supporting collegiate, corporate, and individual client travelers. This includes leading a capable team of Independent Contractors to accomplish consistent and emerging missions associated with this type of work. We expect this role to evolve into a program manager requirement as growth continues. The right person will increase responsibilities into broader Safety & Security program leadership, training, assessments, crisis-response initiatives, marketing, and business development.

WHAT YOU'LL OWN

Lead Global Travel Programs Serve as day-to-day program lead for collegiate, corporate, and individual travel programs. Manage deliverables and timelines, troubleshoot challenges, and provide clear updates. Coordinate team priorities to ensure clients receive timely, consistent, high-quality support. Build & Develop the Team Provide clear guidance, encourage ownership and accountability, and promote teamwork. Support cross-training and professional development to build a resilient, capable team. Help create repeatable processes to allow programs to scale without compromising quality.

GROW WITH LSDS

This position is intentionally designed to grow beyond travel-program execution. As capabilities and business needs evolve, the PM may take on responsibility for: Broader Safety & Security program leadership Conference safety and security initiatives Threat & Vulnerability Assessments and related research Crisis-response planning and SOP development Marketing and client engagement initiatives Business development cultivation and expansion opportunities New program design, technology implementation, and strategic initiatives The successful candidate will have an opportunity to help shape what this role becomes , including expanded responsibilities, workload, time allocation, and compensation as the scope of leadership grows.

WHO THRIVES HERE

We're looking for someone who is aligned with

LSDS Operating Principles:

• Doesn't assume anything — confirms, affirms, ensures, and assures so clients and teammates can move forward with confidence.
• Doesn't waste time —uses LSDS's time and the client's time efficiently, focusing energy on what matters most. It is our most important resource.
• Is genuine and present — brings total focus, commitment, and respect to the place they are and the people they are with.
• Creates no surprises — works to understand, learn, anticipate, follow up, follow through, and communicate clearly.
• Doesn't dwell on what they cannot affect — embraces the current situation, determines what can be changed, makes the world around them better, and brings no drama.

COMPENSATION & WORK ENVIRONMENT EXPECTATIONS

This is a hybrid work role with an expectation of at least two in-office days per week at LSDS's Southern Pines office (313 SE Broad Street, above Chuy's). The role is expected to begin as a 1099 contractor position at $28-31/hour, with an anticipated workload of 20+ hours per week. As responsibilities, scope, and business needs grow, the position may evolve into a full-time W-2 salaried role, with compensation structure, workload, and time expectations adjusted accordingly. If you're ready to lead, build, solve, and grow — we'd like to meet you. Application Process To be strongly considered for this position, applicants are required to submit a cover letter with their application materials. The cover letter should be brief, clear, and specific, and should address the prompts below. Responses should not exceed one page.

Cover Letter Requirement:

Why You + Why LSDS? Tell us why this role interests you and why you believe you would be a strong fit for LSDS. Highlight the experience, strengths, and personal approach you would bring to leading travel programs, supporting clients, and developing a team. Lead, Solve & Communicate Describe one example of a situation where you were responsible for managing competing priorities, solving an unexpected problem, or coordinating others to accomplish an important objective. What did you do, and what was the outcome? Your Approach Of LSDS's operating principles, which one resonates most strongly with you and why? Give a brief example of how you demonstrate this principle in your work. Submit your application materials, including the required cover letter, according to the instructions provided with this posting.

Pay:

$28.00 - $31.00 per hour Expected hours: No less than 20.0 per week

Benefits:

Professional development assistance

Work Location:

Hybrid remote in Southern Pines, NC 28387