Program Manager

Job Description Job Title:

Program Manager, Full time, Exempt Supervisor Senior Director of Program Development Supervision Responsibilities Supervises 1-2 team members on the Programming team and occasional temporary team members (interns, temp assistants, etc.) Manage the work of contractors, vendors, and volunteers Pay Rate Hiring Range $33 - $34 per hour, dependent on experience Pay Grade P1 [$33 - $38 per hour] Hours Approx. 40 hours per week 4 day work week, with average 10 hours per day Anticipated Start Date August 25, 2026 Location Must be located in Los Angeles County. Primarily hybrid position, mostly remote work with required in person event preparation and support with varying schedules. Typically once per week in the office. Team Wellness and Development Meetings held in Metro, East, and South Los Angeles. Travel Requirements This position requires approximately 25% of travel within Los Angeles County. This position requires approximately 5% of travel in state and nationally. So'oh-Shinálí Sister Project (SSSP) does not discriminate on the basis of race, ethnicity, national origin, religion, socioeconomic status, sex, sexual orientation, gender identity and expression, age, disability, marital status, or veteran status. We encourage applications from candidates of all backgrounds, identities, and experiences. American Indian/Alaska Native (AI/AN) and Indigenous community members, People/Women of Color, Lesbian, Gay, Bisexual, transgender, and Two Spirit people, and those with disabilities are encouraged to apply. So'oh-Shinálí Sister Project believes in the power of a shared table. We are committed to building a culturally inclusive team as we center belonging, collective growth, and equity. About So'oh-Shinálí Sister Project (SSSP) is an Indigenous-women led nonprofit organization dedicated to serving the Native American and Indigenous community of Los Angeles County through intentional, intergenerational, and inclusive services. SSSP was created by three Native American women driven to create culturally-rooted, community-driven wellness and education opportunities.

SSSP promotes Indigenous education and wellness to empower Indigenous community members in the urban setting through core values, intergenerational relationship building, and inclusive community-based programming rooted in cultural practices.

SSSP is rooted in Indigenous core values, practices, and beliefs passed on to us by the matriarchs in our family, our grandmothers. Our 4 core values include relationships, respect, reciprocity, and responsibility. Position Summary The Program Manager is responsible for leading logistical planning, facilitation, and execution of community events and activities dedicated to the American Indian/Alaska Native (AI/AN) and Indigenous community members throughout Los Angeles County. Strong attention to detail, an organized approach and effective communication skills are instrumental to this role. The Program Manager contributes to many essential areas for successful community programs through event coordination, oversight, and community engagement. This role is also responsible for contributing to data analysis and writing grant reports. Duties and responsibilities include but are not limited to the following: Program Development and Implementation (40%) Manage planning of culturally inclusive events, presentations, and hands-on cultural arts activities for community members and allies Directly supervise Project Coordinator(s); oversee contractors, and volunteers, as needed Serve as primary support for programming team through design, implementation, and completion of intentional community gatherings Regularly check in with senior leadership on grant milestones and progress Design program objectives to align with community needs and larger organizational goals Oversee the development of resources by Project Coordinators including presentations and supporting materials with clear learning objectives; final approval by senior leadership Attend technical assistance and grantee meetings held by philanthropic partners Develop program evaluations and surveys to shape services and guide programming Monitor attendance and survey completion for events to support grant development Support the development of program agendas including planning run-throughs, pre-event set up meetings, program implementation, and post-event debrief meetings with partners Lead in-office event preparation days including: printing name tags, signage, registration information, assembling tote bags, etc. Provide timely updates on deliveries, changes to orders, venue confirmations, and equipment/service needs; provide input to resolve capacity and service needs Support operations including grant budget management, logistical coordination, supply distribution, and delegating tasks to colleagues Supervision, Development & Management (20%) Directly supervise Project Coordinator; oversee contractors, and volunteers, as needed Delegate tasks and generally guide the work of direct reports, including shared seasonal work plan documents that reflect annual strategic goals Schedule and lead check in meetings with direct reports; manage agendas and provide organizational updates Lead and facilitate project and grant meetings for team members Approve and review direct report time off, absences, and expenses. Plan coverage for direct report responsibilities in temporary or long term absences Drive transparency and streamline communication regarding program milestones, risks, and successes to supervisor and guide team members Manage performance concerns, conduct annual and 90 day evaluations Identify opportunities for direct report development, accountability, and feedback Community Engagement and Outreach (20%) Provide services from a community-centered, strengths-based, and relational approach Maintain relationships and partnerships with Indigenous community and organizations Hold space for meaningful connection, joy, and belonging Represent the organization at community outreach events, panels, and conferences Deliver presentations to community members, community partners, local government agencies, and stakeholders to cultivate, maintain, and strengthen partnerships Conduct meetings with community partners to plan collaborative events Support with submission and pick up of organizational marketing materials Assist in the creation, coordination, and implementation of multimedia projects (posts, reels, newsletters etc.) to increase awareness of available resources and improve community engagement Refer community members to Wellness Providers and other resources as needed Administrative Support (10%) Perform administrative functions, such as reviewing or writing grant reports, enforcing standards, purchasing materials, or contracting services Complete supervisor-approved purchases, submit all required documentation within the specified deadlines. In collaboration with supervisor and operations colleagues, track all assigned project/grant expenditures ensuring compliance, accuracy and adherence to financial policies and guidelines. Support with programmatic purchases and distribution of materials, including mailing packages and outreach materials Ensure programming material in the organization's storage unit is maintained and effectively organized and labeled Organization Responsibilities (10%) Ensure accurate physical and digital storage of finished projects and reports Maintain protection of sensitive data and uphold data/cyber security protocols Identify opportunities for improvement and make constructive suggestions for change Respond to all emails, phone calls, and other correspondences in a timely manner Communicate relevant project information, resolve issues in a timely manner, provide updates to team and Board of Directors as needed Attend, contribute to, and occasionally lead and facilitate team meetings Attend and engage in required trainings, meetings and team gatherings Implement organizational policies, goals, objectives, and procedures Other duties as assigned by supervisor, department lead, or Executive Director Qualifications Required Ability to maintain a learning stance, use discretion, and uphold confidentiality Initiative, positive attitude, flexibility to adapt, and willingness to learn in community Ability to work on a team, independently, in the office, or at home office/space Experience upholding cultural competence, social justice and inclusion through practice Bachelor's degree and three to five years of work experience or four to six equivalent years of work experience required Experience with project management and administrative operations activities such as budget and accounting processes, reporting and risk management planning Exhibit exceptional organizational skills in short and long term planning, analysis and problem solving Strong skills in written communication with focus on clarity, accuracy and attention to detail Demonstrate relational leadership skills including verbal/written communication, active listening and critical thinking to manage direct reports and effectively represent the organization Experience serving individuals within the AI/AN and Indigenous community and/or other marginalized communities (Two Spirit, LGBTQIA+, varying abilities, BIPOC, etc.) Knowledge and awareness of Los Angeles County and familiarity of local community resources that support AI/AN and Indigenous community members Technological competency and comfort navigating office software platforms Direct experience supervising and developing 1-2 team members, including providing feedback, delegating tasks, overseeing performance reviews, etc. Experience conducting programs and community needs assessments and evaluations Preferred Proficiency in managing marketing (posts, reels, newsletters etc.) for a variety of media platforms Master's degree in relevant field preferred Platform proficiency in: Google Workspace, MS Office, Adobe Creative Suite, Canva, Monday.com , Tiktok, and Instagram Grant administration, compliance and performance tracking with demonstrated experience meeting grant deliverables Direct experience mentoring team members and peers across department areas Cultural humility and ability to demonstrate Indigenous core values in action Working conditions Employees will generally work remotely. Employees may also work inside our community.workspace setting. Employees will occasionally work outdoors, evenings, weekends, or shift work (ex. quarterly split shift working community programs as needed). Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties for this job, the employee is required to frequently stand, walk, sit, bend, twist, talk and hear. There are prolonged periods of sitting, keyboarding, reading, viewing a computer screen, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distanced viewing, computer, and color vision. Talking and hearing are essential to communicate with community members, collaborative partners, and staff. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. The organization is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.