Client Services Manager -

Senior Companion Services Day-To-Day Senior Care Consult & Services LLCLocation:

Suffolk County, NYJob Type:

Full-time or part-time

Pay:

$25-$30 an hr.

Paid Training and Continuing Education About Us Day-To-Day Senior Care Consult & Services LLC is a growing company providing non-medical companion services for seniors throughout Suffolk & Nassau County. We help seniors enjoy meaningful connections, companionship, and everyday support while giving their families reassurance and peace of mind. We are seeking a compassionate, organized, and motivated Client Services Managers to build relationships with clients and families, supervise companions, coordinate companion placements, and help grow our business through marketing and community outreach. What You'll Do Client and Family Relationships Serve as a primary point of contact for clients and their families. Make regular follow-up calls to discuss satisfaction, changing needs, and opportunities to improve services. Engage in meaningful conversations that help families feel heard, supported, and informed. Respond to inquiries, explain our services, and guide prospective clients through the enrollment process. Address concerns promptly and communicate effectively with companions and company leadership. Maintain professional, respectful, and confidential relationships with clients and families. Companion Supervision and Placement Match companions with clients based on needs, interests, personality, availability, and compatibility. Coordinate new companion placements and assist with scheduling and coverage. Supervise, support, and coach companions to maintain professional and dependable service. Assist with companion recruitment, onboarding, training, and ongoing education. Monitor service quality and reinforce company policies and the boundaries of non-medical companion services. Help ensure companions are properly prepared and supported in their assignments. Marketing and Business Development Promote our services to prospective clients, families, senior communities, and referral partners throughout Suffolk County. Build relationships with senior living communities, healthcare professionals, community organizations, and other professionals serving older adults. Follow up on leads and help develop new client accounts. Participate in networking events, community outreach, and marketing activities. Identify opportunities to expand services and increase awareness of the company. Coordinate with the team to ensure companion availability supports new client needs. Maintain accurate records of outreach, referrals, client conversations, and follow-up activities. What We're Looking For Strong communication, relationship-building, and organizational skills. A compassionate and respectful approach to working with seniors and their families. Confidence with marketing, networking, and following up with prospective clients. Ability to supervise others, solve problems, and manage multiple priorities. Comfort using email, scheduling tools, and basic computer applications. Professional judgment and respect for client privacy and confidentiality. Ability to travel locally throughout Suffolk County for meetings, networking, and community outreach as needed. Experience in senior services, client relations, marketing, staffing, or team supervision preferred. A valid driver's license and reliable transportation preferred. What We Offer Full-time and part-time opportunities. Benefits Package Paid training and continuing education. Meaningful work supporting seniors and their families. Opportunities for professional growth as the company expands. A collaborative environment where your ideas and contributions matter. The opportunity to make a positive difference in the lives of seniors and their loved ones. Apply Today Help us build lasting relationships and connect seniors throughout Suffolk County with dependable, compassionate companions. Submit your résumé and a brief message describing your relevant experience and why you would be a good fit for Day-To-Day Senior Care Consult & Services LLC.

Pay:

$20.00 - $30.00 per hour

Benefits:

Employee assistance program Flexible schedule Professional development assistance

Work Location:

Hybrid remote in Hauppauge, NY 11788