INFORMATION AND REFERRAL PROGRAM SPECIALIST NF4

Department of the Navy U.S. Marine Corps

SOUTH CAROLINA MCCS

Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program th supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organizion functioning smoothly and effectively. Learn more about this agency Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program th supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organizion functioning smoothly and effectively. Learn more about this agency Overview Help Accepting applicions Locion 1 vacancy in the following locion: Beaufort, SC 1 vacancy No mching locions found. Work site options Telework eligible No Relocion expenses reimbursed No Salary $25.56 - $32 per hour Pay scale & grade NF 04 Promotion potential NA Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required 25% or less - Varies Appointment type Permanent Occupions and job series 0301 Miscellaneous Administrion And Program Supervisory stus No Federal service type This job is in the Competitive Service Drug test No Security clearance Not Required Announcement number 78955 Control number 886695700 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Clarificion from the agency Open to Public Duties Help Plans, develops and administers the Informion and Referral Program to provide an integred system of service th links clients with available and approprie resources the lowest cost without duplicion of effort. Establishes and maintains an extensive and current file of informion on local public, prive and voluntary service agencies and organizions by service. Compiles, organizes and consolides informion on service organizions to include: addresses, phone numbers, hours of operion, type and range of services provided, eligibility requirements, intake procedures and cost. Organizes resource informion to facilite easy and quick referral and retrieval of informion. Identifies gaps and duplicions of service. Confirms exchange of and updes resource informion least quarterly. Establishes procedures to respond to interim informion changes, and develops and publishes a referral dabase for users. Provides relocion services as needed. Develops and executes a marketing plan for informion and referral services. Develops and conducts assessments to identify customer needs. Recommends stregies to integre services and resources to better meet the needs and interests of the target populion. Develops a variety of advertising products such as flyers, posters, video and other printed media to support established marketing plans. Conducts intake interviews with clients in need of services. Determines the nure of problems or issues to identify factors th impact on definition of the problem and determine the client¿s ability to function successfully in other areas. Conducts intake interviews to discuss resources and evaluions in areas th may include: financial management, medical problems, marital difficulties, educional or career issues, educional or behavioral problems of clients or children, requirement for social services assistance, transition assistance, job searches, relocion adjustment, crisis intervention counseling, emotional support, eliciting disclosure of informion necessary to provided approprie assistance. Provides informion and counseling to individuals and families on comparisons of similar agency services and policies, explanion of applicion procedures and requirements, comparison of consultion services to assist military families and coordinion of services. Provides consultion services to civilian agencies to assist military families. Acts as a direct liaison to agency services when problems require immedie tention, are complex or controversial in nure or a client¿s limited ability requires higher level assistance. May provide training or briefs on informion and referral, and relocion, services. Monitors programs on a regular basis, and inities corrective action to ensure support of opering programs of MCCS. Develops long- range plans in conjunction with internal opering directives. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communices positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulions and standards. Promptly reports any observed workplace hazards, and any injury, occupional illness, and/or property damage resulting from workplace mishaps to the immedie supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse. Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs may be required. Requirements Help Conditions of employment See Duties and Qualificions

EVALUATIONS

Qualificions Four years of experience th demonstres knowledge of and skill to: plan, develop and administer an Informion and Referral Program to provide an integred system of service th links clients with available and approprie resources the lowest cost without duplicion of effort.

Skill to:

establish and maintain an extensive and current file of informion on local public, prive and voluntary service agencies and organizions by service; compile, organize and consolide informion on service organizions to include: addresses, phone numbers, hours of service, type and range of services provided, eligibility requirements, intake procedures and cost; organize resource files to facilite easy and quick referral and retrieval of informion. Skill to network and establish professional relionships, develop and execute an effective marketing plan for informion and referral services and develop and conduct assessments to identify customer needs. Additional informion

GENERAL INFORMATION

Applicants are assured of equal considerion regardless of race, age, color, religion, nional origin, sex, GINA, political affiliion, membership or non-membership in an employee organizion, marital stus, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the agency. The decision on granting reasonable accommodion on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discriminion and retaliion. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigive Consumer Report. Employment is contingent upon the successful completion of a Nional Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualificion to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

• Educion/certificion certifice(s), if applicable.
• If prior military, DD214 Member Copy
• Resume th does not exceed 2 pages

•

IMPORTANT

To align with the Merit Hiring Plan, Federal Agencies will not accept resumes th exceed two pages. Accordingly, the NAF HRO will only consider resumes th are two pages or fewer. Resumes exceeding this limit will not be referred and deemed ineligible for considerion. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolered. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Marijuana is a Scheduled 1 drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of Ste laws. A positive drug test result for marijuana (or any other drug tested for) will result in withdrawal of the tentive job offer and ineligibility to apply for a position within the Department of Defense for 6 months from the de of the drug test. Involuntarily separed members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/stement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME

(ET)

ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working MCCS include but are not limited to:

• Stability of Federal Civilian Service
• People with passion for doing work th mters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Your applicion/resume and supporting documention used to determine whether you meet the job qualificions listed on this announcement. This vacancy filled by the best qualified applicant as determined by the selecting official. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working MCCS include but are not limited to:

• Stability of Federal Civilian Service
• People with passion for doing work th mters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help Varies - Review "

OTHER INFORMATION

" If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help All applicions must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=78955&PostingSeq=1 Volunteer Experience - The amount of credit received for volunteer, internships and practicums is based on the amount of hours per week spent. Be sure to include the average hours per week worked in volunteer roles. References - As part of our selection process, applicants required to provide the names, phone numbers and email addresses of professional references th are able to provide informion regarding work performance. Resumes/applicions emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the applicion or resume must be submitted online by 11:59 PM (EST) on the closing de of the announcement.

Note:

To check the stus of your applicion or return to a previous or incomplete applicion, log into your MCCS user account and review your applicion stus. Agency contact informion

SOUTH CAROLINA MCCS

Phone 843/228-1658 sc.humanresources@usmc-mccs.org Address

SOUTH CAROLINA MCCS MCAS PO BOX 55018 BUILDING

#553 BEAUFORT, SC 299045018 USA Next steps All applicants who submit an applicion via our Careers page https://careers.usmc-mccs.org able to view their applicion stus online. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help Varies - Review "

OTHER INFORMATION

" If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help All applicions must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=78955&PostingSeq=1 Volunteer Experience - The amount of credit received for volunteer, internships and practicums is based on the amount of hours per week spent. Be sure to include the average hours per week worked in volunteer roles. References - As part of our selection process, applicants required to provide the names, phone numbers and email addresses of professional references th are able to provide informion regarding work performance. Resumes/applicions emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the applicion or resume must be submitted online by 11:59 PM (EST) on the closing de of the announcement.

Note:

To check the stus of your applicion or return to a previous or incomplete applicion, log into your MCCS user account and review your applicion stus. Expand Hide how to apply Agency contact informion

SOUTH CAROLINA MCCS

Phone 843/228-1658 sc.humanresources@usmc-mccs.org Address

SOUTH CAROLINA MCCS MCAS PO BOX 55018 BUILDING

#553 BEAUFORT, SC 299045018 USA Next steps All applicants who submit an applicion via our Careers page https://careers.usmc-mccs.org able to view their applicion stus online. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 1 vacancy in the following locion: Beaufort, SC 1 vacancy No mching locions found. Work site options Telework eligible No Relocion expenses reimbursed No Salary $25.56 - $32 per hour Pay scale & grade NF 04 Promotion potential NA Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required 25% or less - Varies Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Competitive Service Drug test No Security clearance Not Required Announcement number 78955 Control number 886695700