Program Office Assistant (CAP) Department of the Navy Commander, Navy Installions Command Summary Serve as a Counseling Advocacy and Prevention (CAP) Program Office Assistant within Commander, Navy Installions Command (CNIC), Fleet and Family Readiness Department (N9), Family Readiness Division (N91). The purpose of this position is to provide a wide range of administrive support th is in direct support of professional counselors performing clinical counseling and Family Advocacy Program (FAP) case management th are part of the Counseling Advocacy and Prevention Program(CAP). Learn more about this agency Summary Serve as a Counseling Advocacy and Prevention (CAP) Program Office Assistant within Commander, Navy Installions Command (CNIC), Fleet and Family Readiness Department (N9), Family Readiness Division (N91). The purpose of this position is to provide a wide range of administrive support th is in direct support of professional counselors performing clinical counseling and Family Advocacy Program (FAP) case management th are part of the Counseling Advocacy and Prevention Program(CAP). Learn more about this agency Overview Help Accepting applicions Locion 1 vacancy in the following locion: Everett, WA No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Salary $51,037 - $59,543 per year Pay scale & grade NF 3 Promotion potential None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupions and job series 0303 Miscellaneous Clerk And Assistant Supervisory stus No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Secret Position sensitivity and risk Noncritical-Sensitive (NCS)/Modere Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Suitability/Fitness Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number 26-13061269 Control number 884375500 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Duties Help I. CAP Program Reception, Informion and Referral Services. 45% Screen intake calls appropriely and ensure calls are routed to the duty intake counselor, and other calls to the CAP Supervisor and other immedie staff for immedie assistance. Schedule routine appointments for clients and convey appointment informion, general informion on CAP services and informion on civilian/community/military resources to clients. Routinely contact officials of other agencies in the community such as hospitals, local Departments of Welfare Services, military and civilian local law enforcement agencies, etc. Provide full administrive support for the Incident Determinion Committee (IDC) meeting, the Clinical Case Staff Meeting IDC/Clinical Case Staff Meeting (CCSM) and Multi-DisciplinaryTeam (MDT) meetings. Prepare bi-weekly

IDC/CCSM/MDT

agenda, compile and prepare

IDC/CCSM/MDT

case presention packets, provide meeting notificions and reminders for IDC team members; coordine with team members to ensure participion requirements are met; record and compose meeting minutes outlining case determinions, trement recommendions, and case stus updes. Prepare

IDC/CCSM

Notificion, Determinion and Closing letters. Maintain confidential correspondence records. Maintain a comprehensive community resource listing; provide informion and referral resources and answer requests for social services contact informion. Protect against the improper disclosure of Personally Identifiable Informion (PII), (including electronically stored informion) which is sensitive, confidential, and protected from disclosure by law or regulion. Review, revise, and maintain FFSC local standard opering procedures (SOPs) for grammar, punctuion, and administrive content. II. CAP Program Administrive Office Support. 40% Perform a variety of administrive office support functions such as faxing, filing, preparing

IDC/CCSM/MDT

letters for mailing, copying and colling informion for reports, prepare final for routine correspondence; follow-up with staff to ensure th various communicion and deadlines are met. Assist the FFSC Director with forwarding Freedom of Informion and Privacy Act requests IAW instructional requirements. Maintain staff calendars, schedule appointments, coordine conferences, time, participants, and locion of meetings, make sure all required merials are provided for meetings, assemble background merial IAW instructions from the supervisor, i.e., Family Advocacy Committee/Records, types, and distribute minutes from these meetings, and inform the supervisor of conflicts,reschedule appointments when the supervisor is unable to make commitments, and make calendaravailable to supervisor and others to minimize conflicts in scheduling. Assist new staff with initial in-processing requirements to include assisting with completing required security paperwork and associed training to access Navy IT equipment, obtaining employee badge and parking pass, setting up the workspace, andobtaining phone password and voice mail access. Provide frontline customer service by assessing the needs of individuals seeking assistance, explaining the CAP program, and guiding them to approprie resources. Effectively manage interactions with individuals who may be distressed, defensive, or frustred, ensuring professionalism and adherence to program protocols. Opere a computer, peripheral equipment, and multiple office automion software to perform various computer operions such as producing correspondence, reports, presention and briefing merials th often require complex forms. Input all stistical informion into the ACCESS dabase and FFSC Management Informion Systems(FFSMIS) as required; and modify and upde dabases daily. III. Supply and Purchase Support. 15% Assist the FFSC Director and FAP Supervisor with fiscal budget management. Track supplies and merials needed to support clinical programs. Initie purchase requests utilizing DoD FedMALL and other available resources. Prepare Merial Purchase Requests (MPR) for review by the FFSC Director, upload purchase requests into the Registered Apprenticeship Partners Informion Dabase System (RAPIDS) or other identified da system for processing purchases. Monitor spending, track purchases through the system, receive purchased merials and verify the accuracy of the purchase, submit all purchase order receipts to identified POC and ensure a copy is retained. Assist staff with processing travel and training requests by reviewing travel requests and reimbursement requests for accuracy and forwarding to the approprie POC for processing; and review training requests before forwarding to the CAP supervisor for acceptance. May assist with reserving lodging for TADs. Perform other duties as assigned. Requirements Help Conditions of employment Must successfully pass the E-Verify employment verificion check. Any discrepancies must be resolved as a condition of employment to include passing all applicable records and background check. Must enroll in Electronic/Direct Deposit within first pay period of employment. This position is designed Non-Critical Sensitive. Incumbents are required to obtain and maintain a determinion of eligibility for a Secret security clearance or access for the durion of employment. Qualificions Knowledge of the policies, regulions, procedures, and reporting requirements governing the CAP program and broad knowledge of the various elements of the FFSP to successfully provide administrive assistance to clinical counselors. Skill in engaging with and effectively communicing program expections to individuals who may be unfamiliar with legal and procedural requirements. Skill in applying verbal and written communicion methods and techniques and opering a personal computer and organizional software, and knowledge of writing mechanics (grammar, spelling, form, punctuion, etc.) to obtain informion from clients and other stakeholders; write/type letters, memoranda, briefings and reports; and clearly explain compliced regulions, procedures, and concepts to people outside the agency. Skill in applying written communicion methods and techniques and using Microsoft Word, Outlook, Excel and Power Point, and knowledge of writing mechanics (grammar, spelling, form, punctuion, etc.) to write and type letters,11 memoranda and reports; produce presention and briefing merials; revise local SOPs for grammar, punctuion, and administrive content; type evaluions and travel/training documents; upde and revise informion within dabases; and incorpore graphics or tables within text. Skill in organizing office and client case files and knowledge of the clerical steps in processing cases to maintain files and suspense records, and maintain, file, and retrieve informion in files. General knowledge of the mission, functions and organizional structure of the FFSC to successfully provide administrive support for programs under the CAP function. Knowledge of procedures for travel and training requests to assist staff with processing travel and training requests. Knowledge of budgeting and fiscal management to initie purchase requests, monitor spending, and track and receive purchased merials. Knowledge of the duties, priorities, commitments, policies, and program goals of the supervisor to accurely manage the supervisor's calendar and coordine meetings and appointments. Educion This job does not have an educion qualificion requirement. Additional informion In case of emergency situions involving military families, incumbent may be on-call twenty-four hours a day/seven days a week. Situions interpreted by higher authority as to determinion of an emergency but, in most cases, would be a nural disaster or disasters sea to ships and/or planes. May be required to travel by military and/or commercial conveyance to support another installion in the region's AOR or to tend training. Salary is dependent on experience and/or educion. Some positions have special requirements. Selectee may be required to complete a one (1) year probionary period. Participion in Direct Deposit/Electronic Fund Transfer within the first pay period of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United Stes. Salary is dependent on experience and/or educion. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certifice. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolered, and use of or intoxicion by illegal drugs will result in penalties up to and including removal from Federal Service. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help Review our benefits How you evalued You evalued for this job based on how well you meet the qualificions above. All resumes reviewed to determine if they meet the hiring eligibility and qualificion requirements listed in this announcement, and red based on the informion provided in the resume to determine the level of knowledge, skills and abilities (KSAs) reled to the job requirements. Using the qualificions of the position, a predetermined ring criterion of KSAs used for each resume. Best qualified applicants referred to the hiring manager. The selecting official may choose to conduct interviews. Benefits Help Review our benefits Required documents Required Documents Help The following documents are required the time of applicion: Résumé: Resume limited to 2 pages showing relevant experience (cover letter optional). For more guidance about the 2-page limit on resumes, here: Resume Requirements .

Proof of educion/training:

if applicable, provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent If claiming Department of Defense (DOD) Non-appropried Fund (NAF) Business Based Action (BBA) priority considerion: provide a copy of the notice of separion If claiming

Military Spouse Preference:

provide a copy of the sponsor's Permanent Change of Stion (PCS) orders and a marriage certifice the time of applicion If claiming

Veteran's Preference:

provide a copy of your DD-214, Member-4 page and any supporting documention (SF-15, V.A. disability letter, proof of service, etc.) If a current or former

Federal Employee:

provide a copy of your most recent Personnel Action Report (PAR) or SF-50 cent Personnel Action Report (PAR) or SF-50 How to Apply Help To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. The complete applicion package must be submitted by 11:59 PM (EST) on 09/24/2026 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. To preview the Applicion Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13061269 It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the stus of your applicion, log into your USAJOBS account . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus DON is an Equal Employment Opportunity Employer. All qualified candides will receive considerion without regard to race, color, nional origin, religion, sex, age, mental or physical disability, genetic informion, reprisal, marital stus, political affiliion, sexual oriention, or any other non-merit factor. The DON provides reasonable accommodions to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodion(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper considerion is given. Agency contact informion

NRNW NAF HRO

cnrnwn9nafhr@us.navy.mil Address NAVSTA Everett 1103 Hunley RD Bldg 94 Silverdale, WA 98315 US Next steps Using the required qualificions of the position, a standardized ring and ranking criteria of knowledge, skills, and abilities used to screen and assess each applicion. If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Please notify us if your contact informion changes after the closing de of the announcement. Also, note th if you provide an email address th is inaccure or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communicion th could affect your considerion for this position Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help The following documents are required the time of applicion: Résumé: Resume limited to 2 pages showing relevant experience (cover letter optional). For more guidance about the 2-page limit on resumes, here: Resume Requirements .

Proof of educion/training:

if applicable, provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent If claiming Department of Defense (DOD) Non-appropried Fund (NAF) Business Based Action (BBA) priority considerion: provide a copy of the notice of separion If claiming

Military Spouse Preference:

provide a copy of the sponsor's Permanent Change of Stion (PCS) orders and a marriage certifice the time of applicion If claiming

Veteran's Preference:

provide a copy of your DD-214, Member-4 page and any supporting documention (SF-15, V.A. disability letter, proof of service, etc.) If a current or former

Federal Employee:

provide a copy of your most recent Personnel Action Report (PAR) or SF-50 cent Personnel Action Report (PAR) or SF-50 How to Apply Help To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. The complete applicion package must be submitted by 11:59 PM (EST) on 09/24/2026 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. To preview the Applicion Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13061269 It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the stus of your applicion, log into your USAJOBS account . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus DON is an Equal Employment Opportunity Employer. All qualified candides will receive considerion without regard to race, color, nional origin, religion, sex, age, mental or physical disability, genetic informion, reprisal, marital stus, political affiliion, sexual oriention, or any other non-merit factor. The DON provides reasonable accommodions to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodion(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper considerion is given. Expand Hide how to apply Agency contact informion

NRNW NAF HRO

cnrnwn9nafhr@us.navy.mil Address NAVSTA Everett 1103 Hunley RD Bldg 94 Silverdale, WA 98315 US Next steps Using the required qualificions of the position, a standardized ring and ranking criteria of knowledge, skills, and abilities used to screen and assess each applicion. If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Please notify us if your contact informion changes after the closing de of the announcement. Also, note th if you provide an email address th is inaccure or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communicion th could affect your considerion for this position Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 1 vacancy in the following locion: Everett, WA No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Salary $51,037 - $59,543 per year Pay scale & grade NF 3 Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Secret Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number 26-13061269 Control number 884375500