Operations Manager Ashara Living Newport Beach, CA Job Details Full-time $90,000 - $110,000 a year 3 hours ago Qualifications Vendor relationship building Data integrity and documentation Full Job Description Operations Manager (MSO) — Full-Time Ashara Health & Wellness — Newport Beach, CA Non-Clinical | MSO Role | No Medical Responsibilities We are hiring a full-time Operations Manager to lead and optimize the business engine behind Ashara. This role owns operations, pricing execution, workflows, marketing execution, and client experience. This is a high-impact position for a systems-oriented operator who can bring structure, clarity, and consistent execution to a growing practice.
Compensation:
$90,000 - $110,000 yearly
Responsibilities:
What You'll Do Manage daily MSO operations and ensure smooth, efficient workflows Build, refine, and implement SOPs, operational systems, and internal processes Manage CRM, scheduling tools, and designated business systems Implement and maintain pricing across all service lines Coordinate execution of marketing initiatives including email, SMS, website, and social media campaigns Manage lead flow, follow-up systems, and conversion pathways Optimize the client journey by streamlining the non-clinical patient intake and experience from first touchpoint through retention Coordinate vendors and oversee non-clinical inventory Maintain MSO documentation and support compliance workflows Manage non-clinical inventory, vendors, and purchasing Develop and maintain B2B and strategic business relationships Coordinate operational compliance matters with legal/compliance advisors Lead operational projects and ensure timely execution What Success Looks Like Efficient, consistent, and predictable day-to-day operations Clear SOPs and accountable workflows Accurate margin-aligned pricing, inventory, and vendor management Improved conversion and retention Consistent marketing execution with measurable ROI A polished, premium client experience Strong lead follow-up and conversion processes Fewer operational bottlenecks and greater organizational accountability
Qualifications:
What You Bring 5+ years of operations or business management experience Experience in healthcare, wellness, or another service-based industry preferred Proven ability to build systems and SOPs from the ground up Strong project management and organizational skills Experience with CRM and business platforms and data integrity practices Prior experience owning compliance documentation or working closely with compliance/legal functions Excellent organization, documentation, and project management skills High attention to detail and strong follow-through Comfortable working independently in a fast-growing environment How to Apply Submit your resume and a brief note describing: Your operations/systems experience A project or system you've improved WhyAshara is a strong fit for you About Company Ashara is building a family of brands around how people live, both in their homes and in their health. Ashara Living designs and builds luxury custom residences across coastal Orange County. Ashara Health & Wellness is a concierge longevity clinic in Newport Beach focused on root-cause healing and naturopathic medicine. Ashara Lifestyle and Ashara Labs are two additional brands currently in development under the same umbrella. Not a Fit If You want a specialist lane, a team beneath you, or a system someone else maintains. This role is broad by design and works best for someone energized by owning the whole picture.