ServiceNow Project Manager

Key Responsibilities Lead end-to-end project management for the consolidation and migration of ServiceNow platforms during an M&A integration Coordinate activities across multiple business units, operational teams, technical teams, vendors, and third-party partners Manage integration of ServiceNow modules, workflows, CMDBs, ITSM processes, and related platform capabilities Develop and maintain detailed project plans, timelines, milestones, dependencies, and risk mitigation strategies Facilitate stakeholder alignment across both organizations to drive decision-making and execution Partner with technical architects, ServiceNow administrators, developers, and infrastructure teams to ensure successful implementation Identify process gaps, redundancies, and opportunities for standardization across legacy environments Manage governance, reporting, status communications, escalation management, and executive updates Ensure successful change management, user adoption, training coordination, and operational transition planning Drive vendor accountability and coordinate deliverables with outside implementation partners and consulting firms Maintain focus on minimizing operational disruption while ensuring successful platform consolidation Required Qualifications - Absolute Must-Haves Proven experience managing ServiceNow-focused projects or programs Direct experience leading a ServiceNow migration, consolidation, transformation, or integration initiative Experience working on merger & acquisition integration projects or large enterprise system consolidations Strong understanding of ServiceNow platform architecture and core modules such as ITSM, ITOM, CMDB, Incident Management, Change Management, Asset Management, and Service Catalog Experience coordinating cross-functional technical and operational teams Ability to manage multiple stakeholders across complex organizational structures Experience working with external vendors, implementation partners, and consulting organizations Strong executive communication and project governance experience Preferred Qualifications ServiceNow certifications preferred PMP, Agile, Scrum, or related project management certifications preferred Experience within highly regulated or enterprise-scale environments Experience with platform rationalization, workflow standardization, and operational transformation initiatives Familiarity with data migration, integrations, identity/access management, and enterprise tooling ecosystems

Pay:

$70.00 per hour Application Question(s): Please respond you understand this is on-site five days per week.

Experience:

Mergers & acquisitions: 2 years (Preferred)

Banking:

2 years (Preferred) IT project management: 5 years (Required)

ServiceNow:

4 years (Required)

Work Location:

In person