Company Overview Rose Pest Solutions has been dedicated to solving pest problems with expertise and care since 1860. As a locally owned and operated company, we pride ourselves on delivering effective pest control services across multiple states, utilizing the latest technological advancements and green initiatives to ensure safe, pest-free environments for our clients. Job Summary We are seeking a proactive and detail-oriented Operations Support Specialist to join our team. The Operations Support plays a critical role in supporting leadership, ensuring departmental accountability, and driving cross-functional efficiency across the organization. This role directly assists in the transition of team ownership, supports training and onboarding efforts, manages project implementation, and provides operational support to all branches as needed. Responsibilities Assist Director of Operations during the transition to full team leadership by providing administrative and coordination support New Hire Onboarding & Training Help develop and maintain training documentation and onboarding workflows Track progress and accountability for all new hires during their ramp-up period Provide support to managers and trainers to ensure consistency in onboarding Recruiting Support Upload resumes and job postings to appropriate platforms Coordinate with hiring managers to keep candidate pipelines organized and up to date Data & Reporting Pull and compile KPI reports for all departments on a regular basis Provide insights and visibility into performance trends across branches Project & Implementation Support Act as a project assistant for the rollout of new systems, protocols, and processes Track project milestones and ensure tasks are completed on time Serve as a communication bridge between departments during implementation phases Competitive Intelligence Track and organize data on competitors, including pricing, service offerings, and marketing strategies Provide periodic summaries and analysis for leadership Departmental Accountability Monitor and track completion of key tasks and initiatives across all departments Follow up with department leaders to ensure accountability on recurring metrics and commitments Branch Support Coverage Serve as a support resource for branches when office support staff or branch managers are unavailable Ensure continuity of service and communication with customers and field teams during absences Qualifications Strong organizational and multitasking skills Excellent communication and interpersonal abilities Experience with project management and reporting tools Proficiency in Microsoft Office Suite and data analysis (Excel, Sheets, etc.) Self-motivated with the ability to work independently and collaboratively Prior experience in operations, administration, or a similar support role preferred

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person