Position Type:

Full-time Status:

Exempt Salary + Commission As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence. Key Responsibilities Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software. Negotiate with customers and/or clients for approval of restoration activities Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors Review job site documentation to support the services provided and ensure proper client requirements and billing process Maintain all communications with customers, teammates, vendors, and insurance representatives Manage production expenses including labor, equipment, vehicles, and other assets Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed. Actively engage in recruiting, hiring, and training restoration teammates Position Requirements High school diploma/GED; Associate degree or Bachelor's degree preferred Valid driver's license At least 1 year of management and/or supervisory experience At least 3 years of industry experience IICRC certification a preferred Skills/Physical Demands/Competencies Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Benefits available: Paid Time Off Paid Holidays Health Insurance Kavira Health Benefit HSA (if enrolled in health insurance

• Company contributes monthly into HSA Dental insurance
• Retirement Plan
• Company matches up to 3% Free Life Insurance coverage Short term disability Accident Insurance Critical Care Insurance Employee Resource Group All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.