An Operations Project Manager manages work on projects designed to improve business operations and processes within a business or organization. Leads project teams, manages project budgets and schedules; manages contractors and communications with stakeholders. Manages project activities to improve data management, data reporting and the flow of information.
Primary & Urgent Care. Reimagined. - 4.2 Township of Hamilton, NJ Job Details Full-time 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Customer communication Google Sheets Google Docs In-person customer service AI tools proficiency Medical scheduling Bachelor's degree Attention to detail Recruiting ChatGPT Time management Full Job Description Unique Operations Coordinator opportunity at innovative and fast growing Primary & Urgent Care Private Practice in Hamilton, NJ! Practice was recently named #920 on the Inc 5000 fastest-growing companies in America list. We've been serving the Hamilton community for 50+ years and with ~40 providers across 3 locations. Job Description Mon-Fri in the office required, with occasional Saturdays. At least 2-3 late shifts (until 8pm) per week. Must be 100% committed to making the Practice grow and succeed Coordinate daily operations & track key operational key performance indicator (KPI) dashboard(s) Coordinate complicated provider schedules and patient scheduling issues/rescheduling Coordinate patient satisfaction, patient complaints & marketing Coordinate IT/Accounts, facilities, equipment & supplies Oversee back-office administrative team Coordinate change management and ongoing root cause analyses (RCA's) & process/quality improvement initiatives Project manage new initiatives and launches Coordinate development of new sites, clinics & service lines Coordinate patient experience and service recovery and billing complaints/issues Assist with strategic planning through data analysis, market research, planning, and strategy execution Coordinate recruiting, hiring, onboarding, training, and off-boarding Assist with general management Serve as business analyst & data analyst for the Practice managing and reporting both financial, operational and clinical quality metrics Provide Executive Assistant services to CEO and Physician Partners Assist with office administration Learn & be able to step in to perform Medical Assistant and/or Receptionist tasks Learn & be able to perform all aspects of back office work, including recruiting, marketing, data analysis, medical records, insurance verification, prior authorizations, etc… Help other office staff out as needed, we're a team The patient is always right Benefits Phenomenal learning curve to learn all aspects of an innovative & fast-growing Medical Practice under the close mentorship of Physician/Harvard MBA CEO with growth opportunity Competitive salary with year-end bonuses to reward Practice performance & going above and beyond Full benefits including health, vision, dental & life insurance, PTO, and 401k Requirements Looking for a career, not a job Bachelors degree required Must have experience in Health Care Services organization, innovative clinic experience is a big plus Proficiency in Microsoft Excel required (also Google Sheets/Docs/Chat) AI proficiency required (Claude, GPT, Gemini) Reliable transportation & 100% reliability, follow-through, and dependability Obsessed with patient experience Amazing at time management and getting work done efficiently Must be extremely detail oriented Fast-learner & very good with technology & computers Excellent customer service and verbal/written communication required Must be 100% committed to growing the practice & changing the world
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
Medical Specialty:
Primary Care Urgent Care Application Question(s): Are you able to work Monday to Friday 9a-7p on site at our clinic in Hamilton, NJ? (or 10-8 x3 days and 8-6 x 2 days) Why are you thinking of leaving your current job (or if unemployed, why did you leave your last job)? What is your salary expectation? What makes you an amazing fit for this role?
