Project Manager at Blue Kangaroo Packoutz Project Manager at Blue Kangaroo Packoutz in Miamisburg, Ohio Posted in about 17 hours ago.

Type:

full-time This key team member will oversee field & back-office management of projects. They will provide expert level execution of contents inventorying, pack-out, cleaning / restoration, storage, pack back and other related production services. In addition, initial site inspections and customer engagement will be necessary.

He / She

will ensure timely & accurate preparation of estimates to insurance carriers and communicate with adjusters / customers on an as needed basis. This team member is responsible for the oversight and training of production level team members such as crew members, cleaning technician, warehouse material handlers and temporary laborers. He / she reports directly to the General Manager and is considered their go-to resource for all things production related. This manager's objective is to remove daily production related tasks from the general manager while ensuring workflow efficiencies and excellent customer service.

Required Resources:

Associate's or Bachelor's Degree preferred; PMP Certification preferred; Equivalent industry experience may be accepted IICRC certification preferred (CPT, FSRT, etc.) 3+ years experience in project management in the restoration field 3+ years experience in contents inventory management, pack-out, material handling, restorative cleaning, storage, and pack-back services Strong understanding of insurance claim processes and carrier documentation requirements Proficient in estimating, contents restoration workflows, and team supervision Strong working knowledge of software platforms such as PSA, iCat, Google Suite, and mobile field tools Reliable transportation to and from the facility and job sites Valid U.S. driver's license with a driving record that meets company insurance eligibility requirements (operation of company vehicles will be required) Must be able to pass a background check and be free of any violent crime convictions or theft-related felonies within the past 10 years Strong written and verbal communication skills, including the ability to work effectively with a bilingual (English/Spanish) workforce Expectations for

Daily Operational Excellence:

Oversee and manage all aspects of restoration projects including contents inventorying, pack-out, cleaning, storage, and pack-back operations Perform initial site inspections, develop scopes of work, and ensure timely preparation and submission of detailed estimates Ensures effective workflow management and maintains timely completion and submission of final paperwork to insurance adjuster(s) upon project completion (goal is to consistently submit 2 hours continuously Maintains a professional, customer-first attitude aligned with company values of honesty, empathy, and servant leadership Committed to continuous improvement and creating a positive team culture Maintains a good attendance record with minimal unexcused absences or tardiness, ensuring project timelines are met Ability to safely and effectively operate specialized equipment, machinery, and vehicles Availability to respond to infrequent after-hours customer emergencies