Why This Is a Great Opportunity Join a respected disaster restoration team making a real difference for homeowners and businesses after unexpected property losses. Lead skilled mitigation crews while managing diverse fire, water, mold, and emergency restoration projects. Play a key leadership role with opportunities to improve operations, mentor employees, and help grow the business. Work with modern restoration equipment, technology, and established processes. Bonus opportunities based on company performance and operational success. Build long-term relationships with insurance professionals, commercial clients, and referral partners. Enjoy a stable, full-time leadership position with a company that values teamwork, customer service, and professional development. Location Harrisburg, PA. This is a full-time, on-site leadership opportunity where you'll oversee field operations, support crews, and work directly with customers and restoration projects throughout the region. Note Applicants must have at least 2+ years of mitigation or restoration management experience, 2+ years of hands-on water, fire, and mold restoration experience, and prior experience leading mitigation technicians or field crews. About Us We help homeowners, businesses, and commercial property owners recover quickly after fire, water, mold, and other property disasters. Our team is committed to delivering exceptional customer service, quality workmanship, and rapid emergency response while creating an environment where employees can grow their careers. Confidential Employer. Job Description Lead daily mitigation operations from project kickoff through completion. Supervise mitigation technicians, subcontractors, and vendors to ensure quality workmanship and efficiency. Inspect loss sites, determine project scope, and coordinate with customers, adjusters, and internal teams. Schedule crews, equipment, and materials to maximize productivity and customer satisfaction. Conduct daily team meetings and provide coaching, training, and performance feedback. Monitor project performance, timelines, documentation, production, and customer satisfaction. Manage mitigation vehicles, equipment, inventory, and operational readiness. Assist with recruiting, onboarding, and developing mitigation personnel. Build strong relationships with insurance adjusters, commercial clients, and referral partners. Prepare mitigation estimates and scopes when needed. Participate in an after-hours emergency on-call rotation and support emergency response efforts. Qualifications High school diploma or equivalent. 2+ years of mitigation or restoration management experience. 2+ years of water, fire, and mold restoration experience. Experience leading mitigation technicians or restoration field crews. Valid driver's license with reliable transportation. Comfortable working in residential and commercial loss environments. Ability to lift up to 50 pounds and work while wearing PPE when necessary. Strong leadership, customer service, communication, and organizational skills. Proficiency with Microsoft Office and related technology. IICRC certifications, Xactimate experience, and restoration industry certifications are highly preferred. Why You Will Love Working Here You'll have the opportunity to lead an experienced team, make a meaningful impact during customers' most challenging moments, and help shape operational excellence within a growing restoration organization. We value collaboration, accountability, continuous improvement, and investing in our people so they can build rewarding, long-term careers.

JPC-1481

Pay:

$75,000.00 - $80,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance Application Question(s):

Yes/No:

Have you supervised mitigation technicians or restoration field crews? Briefly explain which role on your resume best aligns with this position and why. If you have any resume gaps, please briefly explain. This role is on-site at the Harrisburg, PA, location. Confirm you are okay with this: Y/N In what city/state do you currently reside? What base salary range would you need to make a move? Pls keep it aligned with your directly relevant experience, as candidates seeking compensation above their experience level may not be considered.

Experience:

mitigation/restoration management: 2 years (Required) water/fire/mold restoration: 2 years (Required)

Work Location:

In person