Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership—and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose. Overview The Consultant, Strategic Initiatives supports the delivery of enterprise and client-focused initiatives that improve operational efficiency, enhance service delivery, and drive measurable business outcomes across Gallagher Bassett. This role is ideal for a candidate who is developing foundational skills in project management, process improvement, and stakeholder communication. The Consultant works under the guidance of senior team members to execute initiatives, analyze data, and support implementation efforts across Claims Operations, Client Services, and other functional areas. How you'll make an impact Initiative Execution & Project Support Assist in the execution of strategic initiatives across the organization Support project planning activities, including timelines, task tracking, and documentation Prepare status updates, meeting materials, and action item tracking for project teams Participate in working sessions and contribute to initiative deliverables Process Improvement & Operational Support Analyze current workflows and identify opportunities to improve efficiency and consistency Support the development of process documentation, SOPs, and job aids Assist in testing and validating new processes or system enhancements Help monitor operational performance and identify areas for improvement Data Analysis & Reporting Gather, validate, and analyze data to support initiative objectives Assist in creating reports, dashboards, and presentations that highlight key trends and insights Support tracking of initiative performance metrics (e.g., productivity, cycle time, quality outcomes) Ensure data accuracy and alignment across stakeholders Stakeholder Coordination & Communication Coordinate with internal stakeholders across Claims, IT, GCoE, and Client Services Document meeting notes, decisions, and follow-up actions Support communication plans related to initiative rollout and adoption Build professional relationships and develop confidence engaging with cross-functional partners Continuous Improvement & Learning Contribute ideas to enhance existing processes and team workflows Participate in team knowledge sharing and continuous improvement efforts Build foundational knowledge of claims operations, systems, and GB services Demonstrate curiosity and willingness to learn through feedback and coaching About you

Required:

Bachelor's degree and 5 years related experience. Preferred Qualifications Exposure to project management methodologies (Agile, Waterfall) Experience working with operational data, reporting tools, or dashboards Familiarity with claims operations, insurance, or risk management concepts Experience documenting processes or supporting SOP development

Core Competencies Execution Discipline:

Ability to follow through on tasks and meet deadlines

Analytical Thinking:

Ability to interpret data and identify insights

Communication:

Clear, concise written and verbal communication

Collaboration:

Works effectively across teams and functions

Adaptability:

Comfortable working in a fast-paced, evolving environment Success in This Role Delivering high-quality work products with increasing independence Building confidence in stakeholder interactions and meeting participation Effectively supporting initiative timelines and deliverables Identifying process improvement opportunities and contributing to solutions Demonstrating growth toward managing smaller initiatives or workstreams Additional information At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page . Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required:

Bachelor's degree and 5 years related experience. Preferred Qualifications Exposure to project management methodologies (Agile, Waterfall) Experience working with operational data, reporting tools, or dashboards Familiarity with claims operations, insurance, or risk management concepts Experience documenting processes or supporting SOP development

Core Competencies Execution Discipline:

Ability to follow through on tasks and meet deadlines

Analytical Thinking:

Ability to interpret data and identify insights

Communication:

Clear, concise written and verbal communication

Collaboration:

Works effectively across teams and functions

Adaptability:

Comfortable working in a fast-paced, evolving environment Success in This Role Delivering high-quality work products with increasing independence Building confidence in stakeholder interactions and meeting participation Effectively supporting initiative timelines and deliverables Identifying process improvement opportunities and contributing to solutions Demonstrating growth toward managing smaller initiatives or workstreams