Installation Project Manager

Installation Project Manager By-Tor Contracting Inc Riverside, OH Job Details Full-time $55,000 - $60,000 a year 2 hours ago Benefits Paid training Paid holidays Paid time off Qualifications Carpentry Customer communication Residential construction project management Customer relationship building Operations management Construction project management Mid-level Client relationship development Key Performance Indicators Driver's License Team management Driving Task prioritization Decision making Territory management Millwork Escalation handling Communication skills Stakeholder relationship building Door installation Time management Mobile devices Full Job Description Lead Installation Success from Home and in the Field — Join By-Tor Contracting Inc. as an Installation Project Manager!

Position Title:

Installation Project Manager Pay Range:

55K-60K per year, based on experience

Employment Type:

Full-Time Department:

Field Operations /

Project Management Schedule :

Monday-Friday Location:

Dayton, OH Type of Construction/Work they perform: Millwork / Carpentry / Interiors (Residential) Job Overview By-Tor Contracting Inc. is seeking an experienced Installation Project Manager to oversee residential installation operations supported by our partnership with Lowe's. This role is primarily work from home and is responsible for managing installer performance, supporting store relationships, resolving project issues, and ensuring each installation meets company standards for professionalism, craftsmanship, and customer satisfaction. The ideal candidate is highly organized, responsive, and comfortable balancing remote coordination with regular visits to assigned stores and occasional field support as needed. Who We Are By-Tor Contracting Inc. is a locally owned contractor providing installation services and support for residential projects. Our company focuses on delivering dependable service, quality workmanship, and strong operational support, and we work hard to build lasting partnerships through professionalism and consistent performance. Key Responsibilities Cultivate strong relationships with Pros, Lowe's store personnel, In-Home Sales Specialists (IHSS), and Field Project Managers (FPM). Effectively manage the assigned territory and ensure all performance metrics are consistently met, including LTR, Professionalism, Craftsmanship, and cycle times. Demonstrate strong time management skills by prioritizing urgent issues while keeping long-term project responsibilities on track. Maintain high organizational standards to manage ongoing projects, installer activity, store communication, and customer follow-up. Actively work with Pros to help them reach premier performance levels and develop transition plans when performance standards are not met. Partner with internal departments, including Compliance and Scheduling, to ensure company compliance, efficient scheduling, and successful project execution. Oversee installer performance and provide support, accountability, and coaching as needed. Visit assigned stores throughout the week to maintain strong relationships and keep installation activity running smoothly. Assist in resolving escalated issues related to scheduling, craftsmanship, customer concerns, and project timelines. Maintain accurate communication, reporting, and follow-up using company systems and technology. Represent By-Tor Contracting Inc. professionally with customers, store partners, and internal team members at all times. Qualifications Experience in project management, field operations, installation coordination, or construction management. Strong understanding of residential door installation, millwork, or related home improvement work preferred. Proven ability to manage relationships across installers, store partners, customers, and internal departments. Excellent organization, time management, and problem-solving skills. Ability to manage a territory and consistently meet operational performance goals. Strong communication skills and a professional, customer-focused demeanor. Comfortable working from home while traveling locally to stores during the week. Valid driver's license with a clean driving record. Proficiency with smartphones, tablets, email, and digital reporting systems. Ability to work independently and make sound decisions in a fast-paced environment. Compensation & Benefits Competitive pay, based on experience Paid bi-weekly Work-from-home flexibility with local travel Paid training and development Tech package provided PTO, paid holidays, vacation, and sick time Long-term opportunity with a steady pipeline of work Supportive team environment with opportunities for growth Work Schedule Monday - Friday Full-Time Work Location Work from home in Dayton, OH Travel to assigned stores a few times per week Additional field visits as needed based on project assignments