The primary objective of the Carver County Project Manager is to oversee the delivery of high-quality repair services for low-income homeowners in Carver County, Minnesota. This is an exciting opportunity to help build a newly expanded service region with a particular focus on supporting older adults in remaining safely and comfortably in their homes. The Project Manager must be professional, detail-oriented, and self-directed . Reporting to the Program Director, this role will work in close collaboration with staff, vendors , contractors, and Carver County Community Development Agency to effectively deliver service. All candidates must reside in the Twin Cities Metro Area and be willing to commute to a Carver County office in Chaska, MN approximately 3 days per week . Remaining workdays may be remote with an option to work from home, or from our co-working space near University Avenue and Highway 280. Areas of Responsibility Homeowner, Contractor and County Government Liaison
- Closely manage a dedicated annual construction budget and determine which projects will be completed.
- Provide project assessment and determine the best repair delivery method.
- Develop work scope and construction process plans for individual homeowner projects.
- Maintain strong and consistent communication with applicants and homeowners/clients upon project selection. Managing client expectations is critical in this role.
- Develop and foster working relationships with construction and various trade subcontractors.
- Work with subcontractors to obtain bids, subcontractor contracts and project completion as needed.
- Review work scope with the homeowner and obtain a signed homeowner agreement prior to the project start date.
- Following the required National Mortgage Licensing Service training and certification, conduct closings with homeowners, and file closing documents in a timely manner with Carver County.
- Maintain a visible presence on project sites, with site visits before, during and after project completion.
- Obtain project completion signatures from homeowners.
- Investigate and resolve client concerns or complaints.
- Gather and provide specific data for documentation and reporting. Update and maintain information in Salesforce for client, subcon tractor, and volunteer information.
- Ensure project files are maintained and up to date and files are clearly marked for easy access.
- Ensure internal project closeouts are completed in a timely fashion; including accounting, contract sign off, Salesforce updates, and file management . Office Responsibilities
- In this unique geographic area, collaborate with the Program Director to develop , implement and maintain processes and procedures in alignment with organizational workflow and unique region needs.
- A new requirement for all incoming project managers is to study for and attempt to pass the State of Minnesota Contractor's License "Qualified Person" exam.
- Understand and follow all funding and grant parameters as applicable to the region.
- Other duties as assigned. Qualifications
- A minimum of a 2-year college degree in construction management, business, a related field or equivalent experience. Project Management experience and certification is a plus.
- Able to work some evenings and weekends.
- Knowledge of office management with good clerical and organizational skills.
- General knowledge in the field of housing, including the lived experiences of low-income homeowners, older adults, and persons living with disabilities.
- Experience working with a non-profit or social service agency is preferred.
- Demonstrated experience with diverse populations is a plus. Competencies
- Must be detail-oriented with excellent organizational skills, and problem-solving ability.
- Fully proficient in using Microsoft Office Suite (Word, Excel & PowerPoint) and internet-based platforms such as Salesforce and Google Workplace.
- Demonstrated experience in compiling and organizing data, crafting general correspondence and reports.
- Demonstrated ability to manage competing priorities and meet deadlines.
- Good verbal and written communication skills, including spelling, grammar, editing, proofreading and basic math aptitude skills.
- Able to be a team player and possess a positive, flexible, and helpful demeanor.
- Strong interpersonal skills and ability to work independently and be part of a cross-functional team.
- Be able to speak, clearly understand, and write the English language.
- Must have a reliable car, a Minnesota Driver's License and be able to drive, day and evening hours. Mileage reimbursement is provided. Essential Physical Functions
- Telephone proficiency; this position requires 50%-time client services via telephone.
- Type frequently.
- Drive sometimes.
- Sit frequently, stand frequently, walk frequently.
- Walk flights of stairs and ladders.
- Lift 25 pounds or more .
Salary:
The initial salary for this full-time exempt position is $50,000, with a $3,000 salary increase upon passing the State of Minnesota contractors exam. While passing the exam is not a requirement for continued employment, attempting to do so is an important aspect of the position. Please submit a resume and cover letter to Program Director, Tom Pfannenstiel ( tom@rtmn.org ) by Monday, July 6th.