Project Program Associate Director

• Req ID:

• 360469 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Project Program Associate Director to join our team in Rockville, Maryland (US-MD), United States (US).

• Job Summary:

• The ServiceNow Project Manager is responsible for planning, executing, and overseeing complex ServiceNow initiatives within a Federal enterprise environment.

This role manages high-visibility projects involving platform enhancements, new module implementations, integrations, and process modernization efforts. The Project Manager III ensures delivery outcomes align with contractual requirements, technical standards, and customer expectations. This position requires demonstrated experience managing large-scale ServiceNow projects of similar scope, duration, dollar value, and complexity within Federal environments.

• Job Duties:

• + Lead full lifecycle management of complex ServiceNow projects from initiation through deployment.

+ Develop and manage project plans, schedules, milestones, and resource allocations. + Manage scope, schedule, cost, and quality in alignment with contractual requirements. + Coordinate cross-functional technical teams across development, architecture, and operations. + Oversee ServiceNow configuration, customization, and integrations across enterprise modules. + Ensure adherence to best practices in ServiceNow development, ITSM configuration, and front-end modernization using JavaScript and React. + Identify and mitigate technical and operational risks. + Provide status reporting and executive-level briefings to Government stakeholders.

• Basic Qualifications:

• + Bachelor's degree + An additional four (4) years of work experience can be substituted for a bachelor's degree.

+ Minimum 10 years of IT project management experience, + Minimum 5 years of experience managing ServiceNow projects. + Minimum 5 years of experience with ServiceNow platform and/or certified in ServiceNow Application Development and ITSM development. + Minimum 5 years of experience leading enterprise IT projects of similar scope and complexity in a Federal environment. + Ability to obtain a Public Trust Clearance.

• Preferred Qualifications:

• + Masters degree + ServiceNow Certified Application Developer or Implementation Specialist certification. + Experience with modern JavaScript and React front-end development. + ITIL certification. + Experience managing complex integrations within regulated enterprise environments.
• About

NTT DATA

• NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100.

We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.

NTT DATA

is a part of NTT Group, which invests over $3 billion each year in R D. Whenever possible, we hire locally to

NTT DATA

offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an

NTT DATA

office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA

recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

• _

NTT DATA

endeavors to make_

• _https://us.nttdata.com_
• _accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_
• _https://us.nttdata.com/en/contact-us_
• _.

_

• _This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

NTT DATA

is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos) . If you'd like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights) . For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp) ._•