Luxury Packaging Manufacturing Location:

Oneonta, NY (Hybrid)

Department:

Client Services Full-time Reports to: Manager/Director of Client Services Join a Global Leader in Luxury Packaging Pusterla US, part of the renowned Pusterla Group, is a premier luxury packaging manufacturer serving some of the world's most iconic brands. With deep European roots and a global reach, we create inspiring packaging that elevates luxury products across beauty, fashion, wine & spirits, and more. Our mission is simple but bold: To manufacture inspiring packaging that accompanies luxury brands in their pursuit of beauty. We're currently seeking a Project Specialist to join our growing team in Oneonta, NY . If you're a proactive problem-solver with a passion for delivering premium service and managing end-to-end projects, this may be the role for you. What You'll Do As a Project Specialist , you'll lead high-end packaging projects from concept to completion, ensuring exceptional client experiences every step of the way. Your role will bridge design, production, and sales teams to bring luxurious visions to life.

Your Key Responsibilities:

Client Communication & Relationship Management Act as the primary point of contact for clients. Provide updates, manage feedback, and ensure client satisfaction. Build long-term partnerships through trust, responsiveness, and professionalism. Project Leadership & Coordination Own full project lifecycle—from initial brief to final delivery. Develop and manage detailed project plans and timelines. Coordinate internal cross-functional teams to keep projects on track. Quoting & Estimating Collaborate with internal teams to prepare quotes and cost estimates. Present proposals to clients and support negotiations. Quality Oversight & Problem Solving Work with Quality Control to uphold high production standards. Communicate clearly around any issues, resolutions, or adjustments. Continuous Improvement & Innovation Share client insights to enhance processes and elevate service. Engage in global best-practice exchanges to stay ahead of industry trends. What You Bring Bachelor's degree in Business, Packaging, Project Management, or a related field Experience managing client-facing projects (luxury goods or packaging industry experience a plus) Excellent communication and relationship-building skills Strong organizational and multitasking abilities Comfort with project management tools (ERP systems, Excel, etc.) Why You'll Love Working Here Competitive salary Comprehensive health, dental, and vision insurance Retirement savings plan with company match Global learning and professional development opportunities Collaborative, values-driven workplace where your voice matters Ready to Create Something Beautiful? If you're passionate about luxury, driven to deliver excellence, and ready to be part of a global team shaping the future of packaging, we want to hear from you. and bring your creativity and leadership to the world of luxury packaging.

Pay:

$60,000.00 - $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

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