At ONYX + ALABASTER, we believe that your purpose is where your skills, passions, and talents collide. We believe that creating design, coffee, and events can change lives through everyday experiences. Working on our team is not for the faint, fearful, or selfish. It is for the courageous, the fierce, and the friendly. We're looking for people who love people, enjoy exceptional service, and love doing something that matters with excellence.

PROJECT MANAGER + CLIENT CONCIERGE // FT

We are seeking a highly organized, detail-oriented professional to support procurement, vendor relations, and installation logistics within a luxury residential interior design studio. This role is ideal for someone who thrives on organization, accountability, problem-solving, and the delivery of an exceptional level of service.

Compensation :

Salary + full benefits

Experience Required:

5+ years of previous experience managing teams, schedules, budgets, products, vendors, and contractors; strong knowledge of luxury interior design and project management is mandatory.

Key Responsibilities:

Accurately place and manage all procurement orders, ensuring product specifications, quantities, pricing, and delivery information are correct. Maintain accurate purchase order tracking and reporting, proactively monitoring lead times, backorders, delays, and other potential issues. Collaborate with design team to coordinate re-selections for backordered, discontinued, damaged, or unavailable items in collaboration with the design team. Coordinate with warehouses to confirm receipt, inspect incoming goods, and manage deliveries, transfers, pickups, returns, and shipments. Manage damages, warranty claims, returns, refunds, credits, and resolutions through completion, maintaining clear documentation and follow-up. Serve as a key liaison between the design team, vendors, warehouses, installers, and accounting, communicating project status and issues promptly. Manage vendor relationships, trade accounts, line registrations, and vendor information while maintaining strong relationships with representatives. Assist with coordination of vendor site visits, appointments, and other vendor-related logistics as needed. Assist with installations and on-site project needs as required, working closely with designers and installers to identify and resolve issues. Maintain a high level of professionalism, organization, discretion, and client-service excellence while managing multiple projects and competing priorities. Communicate clearly, professionally, and proactively with all parties involved, including but not limited to: clients, vendors, contractors, internal design team, finance team, procurement team, and leadership team.