Senior Manager, Regulatory Change & Inventory Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Global Compliance and Ethics (GCE) is responsible for establishing and maintaining a robust compliance program that ensures American Express is adhering to laws, regulations, and internal policies while fostering a culture of integrity and effective second line independent Compliance oversight. The Senior Manager, Regulatory Change & Inventory Management supports the development, governance, and operationalization of the enterprise Regulatory Change & Inventory Management (RCIM) framework. Operating within the 2nd Line of Defense (2LOD), this role is responsible for supporting the programmatic oversight of RCIM activities and ensuring activities are performed consistently and in alignment with compliance and enterprise risk assessment standards. This role must demonstrate resilience, adaptability, and problem solving under evolving circumstances. The ability to work through ambiguity, balance multiple priorities, and lead others through change will be critical to success. The Senior Manager will act as a critical partner to Compliance Program Teams, Global and Market Compliance Officers, General Counsel, and Business units and Functions.

• Provide strategic input and substantively participate in the development of the RCIM governance structures, supporting clear accountability and decision-making frameworks that align with organizational objectives and regulatory requirements.
• Support both the rollout and sustainability of the RCIM program at the enterprise level.
• Support the rollout, adoption, and sustainability of the RCIM program at the enterprise level, including embedding RCIM practices into business-as-usual (BAU) Operations.
• Facilitate RCIM related communications, including training sessions, workshops, awareness campaigns, leadership briefings, and forums, ensuring complex concepts are accessible to diverse audiences.
• Track RCIM implementation status across the lines of defense and escalate delays or inconsistencies to Senior Leadership and recommend possible resolution strategies.
• Provide strategic thought leadership by proactively anticipating regulatory and control requirements, embedding forward-looking practices into the RCIM process.
• Create and manage metrics, dashboards, and reporting frameworks to monitor RCIM performance, track regulatory obligations, and inform RCIM, Compliance Program Teams, and Governance Committees.
• Oversee the preparation of executive reports, risk summaries, and regulatory heat maps for senior leadership and board level committees.
• Participate in the evaluation and deployment of RCIM tooling and system enhancement (e.g. RegTech platforms - Cube, ServiceNow) ensuring tools align with regulatory needs and enterprise priorities.
• Support RCIM related regulatory exams, internal audits, and Enterprise/Compliance testing reviews. serving as a subject-matter expert on regulatory change processes.
• Act as a champion of cultural change, embedding effective challenge, transparency, and traceability in regulatory change management practices

Minimum Qualifications:

• Bachelor's and/or master's degree in finance, law, business, or a related field.
• 5-7 years of experience in Compliance, Risk, Audit, or related field in financial services.
• Foundational understanding of risk assessment principles, regulatory compliance, and internal control frameworks.
• Highly organized with strong attention to detail and problem-solving skills.
• Strong written and verbal communication capabilities.
• Excellent understanding of regulatory change management frameworks and the three lines of defense model.
• Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization.
• Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements.
• Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
• Ability to both work independently and collaboratively with team-members and to navigate a complex organization
• Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents.
• Experience in delivering high quality work products, reflecting attention to detail.
• Must be a self-starter flexible, innovative, and adaptive.
• Advanced analytics, Microsoft Office (e.

g., PowerPoint, Excel, Word, Visio, etc) skills with an ability to learn new tools quickly.

Preferred Qualifications:

• Master's degree or relevant certifications (e.g., CAMS, CRCM) are a plus.
• Experience supporting enterprise programs or control testing is preferred.

Salary Range:

$103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.