Business Systems Coordinator

AmeriLux Family of Companies (AFoC) is looking for a proactive Business Systems Coordinator to join our team. he Business Systems Coordinator supports the development and rollout of internal software tools, dashboards, and digital workflows within the Transportation Entity. This role bridges day-to-day operational needs and technology solutions — helping build reporting tools, coordinate project implementations, analyze data, and train staff on new systems. Dashboards & Tools Build and maintain internal dashboards using platforms such as Claude, Power BI, or Excel Translate operational needs into user-friendly reporting tools Test and iterate on new software before department-wide rollout Maintain any process changes and systems administration Project Lead Coordinate technology implementations from scoping through go-live Track project timelines, tasks, and action items across stakeholders Design and own the user experience and functionality of the project Occasionally work with external vendors to coordinate deliverables Data & Reporting Collect and organize data to support operational and performance reporting Produce regular and ad hoc reports highlighting trends and KPIs Training & Adoption Develop training materials and guides for new tools and systems Support staff onboarding and serve as a first-line resource for tool questions Requirements Minimum Associate's or Bachelor's degree in IT, Business, Operations, or related field; or equivalent experience 1-2 years of experience with data, software tools, or project coordination (internships considered) Experience building or working within dashboards or reporting tools Strong organizational skills with ability to manage multiple deadlines Clear communication skills; able to explain technical concepts to non-technical staff Work in office Preferred Experience with AI tools (Claude, Copilot, ChatGPT) for workflow or document automation Familiarity with transportation or public sector operations Exposure to project management tools (Asana, Smartsheet, Monday.com) Basic proficiency in SQL or Python Benefits The AmeriLux benefits package includes a nationally award winning zero-dollar deductible healthcare plan created to ensure peace of mind and comprehensive care for all A-Team family members. Our onsite healthcare clinic, free to all team members, provides convenient access to high-quality medical care with a personalized touch from physicians who take the time to get to know you. In addition, we offer comprehensive dental and vision insurance, as well as disability and life insurance to ensure you and your family are protected. Our benefit plan includes a 401(k) match, employee assistance program, paid time off, and flex spending account access.