A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
Property Manager Position Overview The Property Manager is responsible for the overall day-to-day performance of an assigned property, with a focus on resident satisfaction, financial performance, property appearance, and efficient operations. This position serves as the primary point of coordination between residents, onsite staff, vendors, and company leadership. The successful candidate will be comfortable balancing administrative responsibilities with a hands-on approach to property operations. This role requires strong organization, sound judgment, responsiveness, and the ability to address issues quickly while keeping the property's broader goals in mind. Key Responsibilities Oversee daily property operations and ensure established operational and financial goals are met. Coordinate leasing activity, resident communication, maintenance needs, vendor services, and general property administration. Maintain a visible presence at the property and routinely inspect buildings, grounds, common areas, and units for appearance, maintenance, and safety concerns. Coordinate and complete move-in and move-out inspections and ensure related documentation is accurate and complete. Respond professionally and promptly to inquiries from current and prospective residents, vendors, employees, and other business contacts. Address resident concerns and work toward timely, appropriate resolutions while escalating significant issues when necessary. Provide direction and support to onsite team members and communicate expectations, priorities, and property goals. Conduct regular staff meetings and follow up on assigned responsibilities and outstanding issues. Monitor maintenance requests to ensure work is completed accurately and within appropriate timeframes. Coordinate with outside contractors and vendors, including monitoring service quality and compliance with agreed-upon work. Review and approve resident charges and other property-related billings for accuracy. Review, code, and process property invoices in accordance with company procedures. Assist with monthly financial reporting, account review, and other property accounting responsibilities. Participate in the development of the property's annual operating budget and monitor performance throughout the year. Maintain organized and complete property records, including leases, contracts, resident documentation, vendor information, and operational files. Assist with recruiting, onboarding, scheduling, and supervision of property personnel as needed. Identify operational concerns and recommend practical solutions before issues become larger problems. Work collaboratively with company leadership on property objectives, special projects, and operational initiatives. Perform additional duties as necessary to support successful property operations. Qualifications & Professional Skills The ideal candidate will demonstrate: Strong organizational skills with the ability to manage multiple priorities and deadlines. Professional judgment and discretion when handling sensitive or confidential matters. Excellent verbal and written communication skills. A customer-focused approach and the ability to work effectively with a wide variety of personalities. Strong problem-solving skills and the ability to make sound decisions independently. Ability to remain professional and composed during challenging or high-pressure situations. Attention to detail without losing sight of overall property priorities. Ability to work independently while maintaining effective communication with leadership and other team members. A collaborative management style that encourages accountability and teamwork. Flexibility and willingness to adjust priorities as property needs change. Ability to recognize potential problems, evaluate available options, and implement appropriate solutions. Position Expectations This position requires an individual who is willing to take ownership of the property rather than simply complete assigned tasks. The Property Manager is expected to understand the property's operational and financial condition, maintain strong relationships with residents and vendors, support the onsite team, and communicate proactively with company leadership.
Job Type:
Full-time Pay:
$50,000.00 - $65,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance
