A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
The Apartment Manager is responsible for overseeing the daily operations of the apartment complex, ensuring the property is well-maintained and fostering a positive resident experience. The ideal candidate will possess strong leadership skills and a comprehensive understanding of property management, ensuring a high standard of living for the residents while maintaining the property's value. This role requires effective communication, conflict management, and a commitment to customer service excellence, as well as balancing multiple tasks, from financial management to marketing and tenant relations. Candidates with the above referenced experience will be considered for the top salary wage. Job summary The Apartment Manager is the direct liaison between property owners and tenants. This position ensures the property operates smoothly and profitably by handling all aspects of tenant occupancy, maintenance, and administrative tasks. A successful candidate will be organized, have strong communication and problem-solving skills, and a solid understanding of landlord-tenant law. Duties and responsibilities Tenant relations and leasing Conduct property tours and respond to inquiries from prospective tenants. Process rental applications, perform background and credit checks, and negotiate lease agreements and renewals. Maintain open and clear communication with tenants, investigating and resolving complaints and conflicts in a timely and professional manner. Enforce lease agreements and property rules and regulations. Coordinate move-in and move-out procedures, including inspections and security deposit returns. Financial and administrative Collect monthly rent, fees, and security deposits. Manage property finances, including preparing annual budgets, monitoring expenditures, and processing invoices. Generate weekly, monthly, and year-end financial reports for property owners. Keep detailed and accurate records of tenant information, finances, and maintenance history. Ensure compliance with all local, state, and federal housing laws, including Fair Housing regulations. Property maintenance Coordinate and oversee all maintenance and repair activities, including scheduling vendors and contractors. Conduct regular property inspections to ensure all safety and maintenance standards are met and address issues proactively. Manage the property's upkeep, including landscaping and janitorial services. Respond to after-hours emergency calls as needed. Required skills and qualifications Education and experience: A high school diploma or equivalent is required. Previous experience in property management is preferable.
Customer service:
Excellent interpersonal and customer service skills to build and maintain positive tenant relations.
Communication:
Strong verbal and written communication abilities for interacting with tenants, owners, and vendors.
Organizational skills:
Excellent organizational and time management skills to handle multiple tasks and competing priorities.
Financial acumen:
Good budgeting and accounting skills, with proficiency in property management software (e.g., Yardi, AppFolio).
Legal knowledge:
Familiarity with landlord-tenant laws, Fair Housing regulations, and lease agreements.
Problem-solving:
Ability to handle difficult situations and resolve conflicts effectively.
Attention to detail:
A meticulous and detail-oriented approach to tasks like processing applications and performing inspections.
Note:
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, or qualifications required. Please submit your application and we will review all applications and contact qualified candidates for further consideration. Thank you for your interest in the Apartment Manager position.
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): What types of properties have you managed in the past? (Low-Income Housing Tax Credit, Rural Development, etc.) Please list all and the number of years of service for each. Are you willing to drive to the property, if and when necessary, after regular business hours, in the event of an emergency as identified and deemed appropriate protocol per company guidelines? What would your last employer say about your ability to work independently exhibiting time-management skills and integrity?
Education:
High school or equivalent (Preferred)
Experience:
Property management: 2 years (Required)
LIHTC:
2 years (Required) Section 8: 2 years (Required)
Rural Development:
2 years (Required)
Supervising:
2 years (Required)
Bookkeeping:
2 years (Required)
License/Certification:
Driver's License (Required) Certified Apartment Manager (Preferred) Ability to
Commute:
Fort Smith, AR 72903 (Required) Ability to
Relocate:
Fort Smith, AR 72903: Relocate before starting work (Required)
