Essential Duties:

Management and Team Leadership to include: Train and evaluate staff members Hire and terminate staff members Oversee administrative responsibility for scheduling and PTO Drive accountability and performance based upon defined set of KPI's Create and deliver management reports on key initiatives, metrics, opportunities and risks to the customers and leaders Recommend and implement changes in service and/or operations strategies. Quickly examine high volume of documents and materials and monitor work to assess completeness, accuracy and conformance to standards and specifications to meet stipulated time sensitive union deadlines Ensure union guidelines are adhered to, applied per Labor Association, Compliance regulations and customer contracts

Working Conditions:

On-Call beyond normal office operating days and hours Managing a fast paced environment which relies on cell phone, land lines, emails and printed materials Occasional domestic

Travel Required Minimum Requirements:

High School/GED Equivalent 3 Years Union Labor Relations or related experience Equivalent progressive business experience Competency in Excel, Access, and MS Word applications 3 years

Reporting Systems and Tools Preferred Requirements:

Bachelor's Degree 3 Years Marine or related industry, including operations Ability to communicate effectively with all levels of management internal and external Labor Relations, Labor Associations and Unions. Leadership, Operations, Finance staff, as well as with customers. Proactive, self-directed management approach. Strong analytical and problem solving skills. Ability to communicate effectively with all levels of management and union workers Ability to complete multiple tasks on time sensitive tight deadlines Good oral and written communication Able to provide high level of internal and external customer service Able to work in a fast pace environment

NOTE:

This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. 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