Vice President

• Regional Manager
• Liability

TRISTAR RISK MANAGEMENT

• 2.9 Long Beach, CA Job Details Full-time $145,000
• $195,000 a year 16 hours ago Qualifications Business development management Computer operation Microsoft Excel Customer relationship building Microsoft Outlook Commercial insurance knowledge Sales Financial product expertise Client management Profit & Loss statement Financial performance measurement Business operations Profit and loss analysis Technical Proficiency Stakeholder relationship building Senior leadership Full Job Description

POSITION SUMMARY

The Vice President, Risk Management Strategies of Liability, provides strategic and operational leadership for the development, growth, profitability, and overall performance of the Risk Management Strategies business. This position is responsible for developing and executing sustainable business strategies, identifying growth opportunities, resolving complex business and client issues, and establishing policies, procedures, and operational standards that drive quality, accuracy, efficiency, and profitability. As a member of the senior leadership team, the Vice President participates in developing and executing long-term organizational strategies and provides leadership and direction to the Property and Liability functions. The position maintains significant responsibility for financial performance, client and carrier relationships, business development, service delivery, talent management, and strategic initiatives.

KEY COMPETENCIES

Executive Leadership:

Demonstrates the ability to establish strategic direction, lead through others, and hold leaders accountable for business results.

Strategic Thinking:

Evaluates complex business challenges, market conditions, and organizational needs to develop sustainable long-term strategies.

Business Development:

Demonstrates consultative sales capabilities and the ability to identify and develop profitable growth opportunities.

Relationship Management:

Builds and maintains effective relationships with clients, brokers, carriers, vendors, and senior-level stakeholders.

Financial Acumen:

Understands and manages financial performance, including revenue, expenses, profitability, and P&L accountability.

Innovation:

Develops creative solutions and identifies opportunities to improve products, services, processes, and competitive positioning.

Project Leadership:

Successfully leads complex, cross-functional projects and strategic initiatives.

Accountability and Execution:

Demonstrates persistence, sound judgment, follow-through, and a strong focus on achieving measurable business results.

DUTIES AND RESPONSIBILITIES

Provide strategic leadership and direction for the Risk Management Strategies business, ensuring alignment with organizational objectives, growth strategies, and financial goals.

• Maintain a comprehensive understanding of Matrix businesses, objectives, products, and services, and ensure that the organization's messaging and solutions effectively address client and broker needs.
• Maintain strong technical knowledge of Matrix products and services and determine how those solutions can best be deployed for specific clients, brokers, and carrier partners.
• Develop and execute short
• and long-term business strategies designed to drive profitable growth, operational effectiveness, client retention, and service excellence.
• Assume responsibility for the financial and operational performance of assigned business areas, including profit and loss (P&L), quality, human resources, product development, strategic relationships, and policies and procedures.
• Lead and provide strategic direction to Property and Liability leaders and their respective teams.
• Establish performance expectations for subordinate leaders and evaluate operational, financial, client service, and organizational results.
• Exercise independent judgment and decision-making authority regarding significant operational, financial, client, and strategic matters within assigned areas of responsibility.
• Identify opportunities to improve client programs, operational processes, service delivery, and overall program efficiency.
• Develop strategic recommendations based on client business objectives, program performance, industry trends, and emerging risks.
• Lead complex projects, strategic initiatives, and business planning meetings, including engagement with C-suite executives and other senior-level stakeholders.
• Build and maintain strategic relationships with clients, brokers, carriers, vendors, and other business partners.
• Address and resolve significant client, operational, and business issues in a timely and effective manner.
• Partner with cross-functional departments to improve processes, maximize efficiencies, and support organizational objectives.
• Evaluate vendor relationships and contracts and negotiate or recommend changes designed to improve service quality, financial performance, and profitability.
• Collaborate with carrier partners to identify and develop opportunities to expand products and service offerings.
• Participate in client and prospect meetings, industry events, and meetings with broker and carrier partners as appropriate.
• Prepare for and participate in presentations to the Board of Directors and senior leadership regarding business performance, strategic initiatives, risks, and opportunities.
• Monitor market conditions, industry developments, competitors, and emerging trends to identify opportunities for innovation, expansion, and competitive advantage.
• Develop, implement, and oversee policies, procedures, and operational standards within assigned areas of responsibility.
• Select, develop, coach, and evaluate leaders and key team members and make or recommend appropriate personnel decisions.
• Perform other executive-level responsibilities and strategic initiatives as assigned.

Essential job function.

EQUIPMENT OPERATED/USED

Computer, printer, copier, telephone, and other standard office equipment.

SPECIAL EQUIPMENT OR CLOTHING

Professional business attire is appropriate for client meetings, industry events, and other business activities.

QUALIFICATIONS REQUIRED

Education and Experience Bachelor's degree in business administration, Risk Management, Insurance, Finance, or a related field, or an equivalent combination of education and relevant executive-level experience, required. Master's degree or advanced professional designation preferred. Minimum of ten (10) years of progressively responsible experience within a third-party administrator (TPA), insurance carrier, risk management organization, or related industry required. Significant leadership experience with responsibility for business operations, client relationships, financial performance, and development of organizational strategy required. Demonstrated experience managing and developing leaders and professional teams. Demonstrated experience with P&L management and financial accountability. Extensive knowledge of automobile liability, general liability, and property programs. Experience developing and maintaining relationships with clients, brokers, carriers, and other strategic business partners. Demonstrated business development and consultative sales experience. Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Ability and willingness to travel as required.

KNOWLEDGE, SKILLS, AND ABILITIES

Demonstrated ability to develop and execute business strategies that support organizational growth and profitability. Strong executive leadership, business judgment, and decision-making skills. Ability to analyze complex financial, operational, and business information and translate findings into strategic recommendations. Strong understanding of financial management, budgeting, forecasting, and P&L performance. Ability to lead through subordinate managers and establish accountability for business and operational results. Exceptional relationship management, negotiation, presentation, and executive communication skills. Ability to influence and collaborate effectively with C-suite executives, clients, brokers, carriers, vendors, and other stakeholders. Ability to identify and resolve complex business, operational, and client issues using independent judgment. Ability to lead multiple strategic initiatives and priorities in a dynamic business environment. Excellent organizational, project management, and time management skills. Ability to develop, implement, and evaluate policies, procedures, operational standards, and performance expectations. Ability to review and analyze financial, operational, client, and market data. Ability to maintain confidentiality and exercise discretion when handling sensitive business, employee, client, and financial information. Ability to effectively use technology and business applications necessary to perform executive-level responsibilities. Ability to maintain regular and reliable attendance and travel as required to fulfill the responsibilities of the position.

Mental and Physical Requirements:

See separate attachment for a copy of the checklist of mental and physical requirements.

MENTAL AND PHYSICAL REQUIREMENTS MENTAL EFFORT

a.

Reasoning development:

X Follow one

• or two-step instructions, routine, repetitive tasks.

X Carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables. X Follow written, verbal, or diagrammatic instructions; several concrete variables. X Solve practical problems; a variety of variables with limited standardization; interpret instructions. Logical or scientific thinking to solve problems, several abstract and concrete variables. Wide range of intellectual and practical problems; comprehend most obscure concepts b.

Mathematical development:

X Simple addition and subtraction; copying figures, counting, and recording. X Add, subtract, multiply, and divide whole numbers. X Arithmetic calculations involving fractions, decimals, and percentages. Arithmetic, algebraic, and geometric calculations. Advanced mathematical and statistical techniques such as calculus, factor analysis, and probability determination. Highly complex mathematical and statistical techniques such as calculus, factor analysis, and probability determination; requires a theoretical application. c.

Language development:

X Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing. X Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information such as age, occupation, and number of children; guide people and provide basic direction. Ability to transcribe dictation; make appointments and process mail; write form letters or routine correspondence; interpret written work instructions; interview job applicants. X Ability to compose original correspondence, follow technical manuals, and have increased contact with people. Ability to report, write, or edit articles for publication; prepare deeds, contracts or leases, prepare and deliver lectures; interview, counsel, or advise people; evaluate technical data. 2.

PHYSICAL EFFORT

a. Physical activity required to perform the job: X Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Light work:

a. Exerting up to 20 pounds of force occasionally b. Exerting up to 10 pounds frequently c. Exerting a negligible amount of force constantly to move objects (If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work).

Medium work:

a. Exerting up to 50 pounds of force occasionally b. Exerting up to 20 pounds of force frequently c. Exerting up to 10 pounds of force constantly to move objects Heavy work: a. Exerting up to 100 pounds of force occasionally b. Exerting up to 50 pounds of force frequently c. Exerting up to 20 pounds of force constantly to move objects Very heavy work: a. Exerting in excess of 100 pounds of force occasionally b. Exerting in excess of 50 pounds of force constantly to move objects c. Exerting in excess of 20 pounds of force constantly to move object Visual requirements necessary to perform the job: Far vision: clarity of vision at 20 feet or more X Near vision: clarity of vision at 20 feet or less Mid-range vision: clarity of vision at distances of more than 20 inches and less than 20 feet Depth perception: the ability to judge distance and space relationships, so as to see objects where and as they actually are.

Color vision:

the ability to identify and distinguish colors.

Field of vision:

the ability to observe an area up or down or to the right or left while eyes are fixed on a given point. 2.

PHYSICAL EFFORT

(cont.)

FREQUENCY

c. Physical activity necessary to perform the job and frequency (e.g., continually, frequently, or occasionally):

Climbing:

Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.

Balancing:

Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of balancing exceed that needed for ordinary locomotion and maintenance of body equilibrium.

X Stooping:

Bending body downward and forward by bending the spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.

X Kneeling:

Bending legs at the knee to come to rest on the knee or knees.

X Crouching:

Bending the body downward and forward by bending the legs and spine.

Crawling:

Moving about on hands and knees or hands and feet.

X Reaching:

Extending hand(s) and arm(s) in any direction.

X Standing:

Particularly for sustained periods of time.

X Walking:

Moving about on foot to accomplish tasks, particularly for long distances.

X Pushing:

Using the upper extremities to press against something with steady force in order to thrust forward, downward, or outward.

X Pulling:

Using upper extremities to extend force in order to drag, haul, or tug objects in a sustained motion.

Foot Motion:

Using feet to push pedals.

X Lifting:

Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires substantial use of the upper extremities and back muscles.

X Fingering:

Picking, pinching, typing, or otherwise working with fingers rather than with the whole hand or arm as in handling.

X Grasping:

Applying pressure to an object with the fingers and palm.

X Talking:

Expressing or exchanging ideas by means of the spoken word. Those activities in which workers must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

X Hearing:

Perceiving the nature of sounds with or without correction. Ability to receive detailed information through verbal communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Feeling:

Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. X Repetitive Substantial movements (motions) of the wrists, hands,

Motion:

and/or fingers. Frequent Frequent Frequent 3.

WORKING CONDITIONS

Disagreeable job conditions to which the employee may be exposed and the frequency (e.g., continually, frequently, or occasionally) of this exposure.

WORKING CONDITION ENVIRONMENTAL FACTOR NATURE/REASON OF EXPOSURE FREQUENCY

Dirt/Dust N/A N/A Noise N/A N/A Temperature extremes N/A N/A Dampness N/A N/A Vibrations N/A N/A Equipment movement hazard N/A N/A Chemicals/solvents N/A N/A Electrical shock N/A N/A Significant work pace/pressure N/A N/A Odors/Fumes N/A N/A Other (specify):