Property Management Operations Manager ARC Investments Montclair, CA Job Details Full-time $80,000 - $100,000 a year 1 day ago Benefits Paid holidays Health insurance 401(k) Paid time off 401(k) matching Retirement plan Qualifications Operational analysis Bachelor's degree Property management company experience Maintenance management Property management Time management Full Job Description

ARC INVESTMENTS

PROPERTY

MANAGEMENT OPERATIONS MANAGER ARC

Investments is seeking an experienced Operations Manager responsible for the overall operational success of our 14-property portfolio of real estate assets across California, Florida, New Mexico, and Michigan, including manufactured home communities, an apartment complex, and a self-storage facility. Successful candidate will lead our multi-state operations team from the home office in Montclair, California, and work closely with executive leadership and owners.

Compensation:

$80K - $100K, base salary commensurate with experience.

Benefits:

Competitive benefits package includes vacation time, sick leave, and paid holidays. Additional vacation time is accrued with increased tenure. Medical insurance and a 401(k) plan with an employer match are available.

Responsibilities:

• Oversee and direct Regional Property Managers in property operations, including personnel matters, tenant issue escalation, payroll, performance reviews, onboarding and terminations, and other day-to-day operating matters.
• Maintain a thorough understanding of the performance, operations, and significant issues at each property, proactively identify matters requiring home-office involvement, and coordinate with home-office staff as needed.
• Serve as home-office resource for regulatory compliance, tenant and governmental matters, formal correspondence, evictions, lawsuits, repossessions, and legal issues; coordinate with legal counsel and other professionals as appropriate.
• Develop, document, and continuously improve property policies, procedures, forms, templates, and tracking tools; serve as the internal administrator and primary resource for our property management software, Rent Manager.
• Coordinate insurance claims, risk-management, property emergencies, and time-sensitive operational issues.
• Review contracts submitted by Regional and Property Managers for accuracy and completeness and confirm that the proposed scope of work is reasonably consistent with the identified property need.
• Evaluate and prepare recommended rent increases for review by home-office management.
• Identify opportunities for improvement in current operations; recommend solutions and oversee implementation.

Desired Skills and Experience:

• Bachelor's degree and/or CPM designation preferred; equivalent relevant experience will be considered.
• Minimum 8 years of increasingly responsible residential property-management experience.
• Substantial experience overseeing multiple properties and property-level management teams simultaneously.
• Proficiency with property management software (Rent Manager experience preferred) and intermediate to advanced proficiency with Microsoft Excel, Word, and Outlook.
• Strong working knowledge of property-level financial, mathematical, and accounting concepts.
• Demonstrated experience working with subcontractors and vendors and a strong working knowledge of preventative maintenance and property repair issues.
• Strong management skills including experience with staffing, training, mentoring, and performance management.
• Excellent oral and written communication, interpersonal, analytical, problem solving, and time management skills.
• Strong knowledge of landlord-tenant and other applicable regulatory compliance requirements.
• This is an in-office position based at our Montclair, California home office, with limited travel to properties.

We are a Drug-Free Workplace. Successful completion of pre-employment drug test and background screening required. About our company ARC Investments is a private, family-owned business managing a select four state portfolio of 55+ and affordable family living residential communities as well as a self-storage facility. For over four decades we have been a leader in the management of residential communities and self-storage, professionally and proudly serving our residents. ARC is proud of fostering a team that values creativity, passion for the residential property-management industry, a strong work ethic, and high integrity. Our employees enjoy challenging work assignments and a close-knit team environment. We invite you to visit our website to learn more about our company and our properties: www.

ARCinvestments.com

Pay:

$80,000.00 - $100,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Paid time off Retirement plan

Education:

Bachelor's (Preferred)

Experience:

Property Management:

8 years (Required)

Work Location:

In person